Hotel manager

Career Objectives: Seeking challenging opportunities in the hotel industry
where my managerial skills and worldwide travel expertise will be utilized to the maximum
Profile:
A professional, offering over ten years of international experience in the Hotel industry as Resident Manager. An extremely talented individual with a strong acumen in planning, organizing, developing and executing the Hotel strategic marketing, Sales initiatives, financial plans and analysis of operations excellence. and selling large events, tours, products, and solving customers’ queries and issues. Responsible for the training, motivating and supervising of all staff, in addition to dealing and negotiating with suppliers and clients, developing and strengthening the relationship between the Hotel and the guests. Exceptional multilingual, interpersonal and organizational skills and a resourceful personality.
Skills:
• Communication skills
• Organizational and leadership skills
• Managerial skill
Areas of Expertise:
• Hotel operations and management
• Resort experience
• Service-oriented
• Guest satisfaction specialist
• Team building
• Problem solving
Key functions:
- Planning and organizing accommodation, catering and other hotel services - Promoting and marketing the business
- Managing budgets and financial plans as well as controlling expenditure
- Maintaining statistical and financial records
- Setting and achieving sales and profit targets
- Analyzing sales figures and devising marketing and revenue management strategies - Recruiting, training and monitoring staff
- Planning work schedules for individuals and teams
- Meeting and greeting customers
- Dealing with customer complaints and comments
- Addressing problems and troubleshooting
- Ensuring events and conferences run smoothly
- Supervising maintenance, supplies, renovations and furnishings
      
 - Dealing with contractors and suppliers
- Ensuring security is effective
- - Carrying out inspections of property and services
- Ensuring compliance with licensing laws, health and safety and other statutory regulations
Professional Summary
General Manager, Hotel Vedado St Johns, Havana Cuba Restaurant Manager, Palm Beach Fl.
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Resident Manager for Alpitour/Francorosso Lux Grand Gaube, Mauritius
Resident Manager for Sprintours/InViaggi Cancun-Kenya-Zanzibar-Dubai-Tenerife-Kos-Santorini-Mykonos(-Marsa Alam
Resident Manager for Eurotravel Sardinia, Italy
Representative for Great Events “Jumbo” Torino Olympic Games
Destination Manager for Teorema
Cancun, Playa del Carmen, Tulum (Mexico)
Negril, Montego Bay Jamaica - Bayahibe (Rep.Dom.)
Foreign countries commerce consultant Weltra Shipping Agency, Livorno, Italy
Destination Manager for In-Viaggi Antalya, Turkey and Santorini, Greece
Representative for Columbus Mikonos and Naxos, Greece

Tourist Marketing and Management, Livorno Italy English, Oxford Swan School
Computer Skills
Windows 95, 98, ME, XP. 2002 and all its main members: Word, Excel, and Access. Development of managing system. Ideal/ Relay - use of Internet area.
Languages
Fluent English, Spanish. Mother tongue Italian. Medium French
References upon request

Direttore Generale del Htl Vedado St Johns di 312 camere all'Habana Cuba dal 1-01.18 al 01.05.20

Buongiorno, 

In risposta a Vs ricerca personale, allego mio CV

Negli ultimi due anni lavoravo come General Manager c/o Hotel Vedado St Johns (312 Camere) all'Havana Cuba. 
Purtroppo a causa del Covid19 abbiamo chiuso Htl a tempo indeterminato e sono dovuto rientrare in Italia.

Avendo ricoperto tutti i ruoli alberghieri,  sto valutando proposte lavorative anche in altri ruoli.
Sono una persona dinamica, non riesco a stare fermo ed aspettare di tornare nel mio hotel.

Disponibile da subito.