IN ROOM DINING MANAGER - HOTEL CIPRIANI, A BELMOND HOTEL

Gi Group S.
.
Agenzia per il Lavoro (Aut.
Min.
Prot.
N° - SG- Iscr.
Albo Informatico Agenzie per il Lavoro, Sez.
) – divisione specializzata Hirevo Horeca cerca per  Hotel Cipriani, A Belmond Hotel, Venice.
IN ROOM DINING MANAGER The selected professional will have the privilege of joining the team at Hotel Cipriani, an icon of excellence and sophistication in the Venetian hotel scene.
This prestigious establishment, located on the island of Giudecca, is celebrated for its captivating views of the lagoon and its high-level culinary offerings, enriched by venues like the Michelin-starred Oro Restaurant and the Cip's Club, which boasts a terrace overlooking iconic views of Venice.
The hotel is distinguished by an environment where service excellence and attention to detail create an unparalleled hospitality experience.
The candidate will contribute directly to maintaining and enhancing these standards, embodying and transmitting values of elegance and perfection.
The In Room Dining Manager will be responsible for coordinating the Room Service segment, which consists of a team of ten talented individuals.
They will report directly to the Executive Assistant Manager in charge of the F&B department, with whom they will share the objective of ensuring service efficiency and quality.
The ideal candidate is willing to provide authentic, luxury experiences to our guests, demonstrating care, confidence, curiosity and community.
This is a seasonal position due to start latest April .
Among the main responsibilities.
– Be responsible for driving the team and monitor all aspects of the guests’ experience, from the layout of amenities before their arrival to the dining service in their rooms; – Act to enhance a flawless service and anticipate guests’ needs; – Handle guest complaints, providing an excellent and personalized guest experience according to our service standards; – Manage and develop staff in everyday operations according to our standard and procedures; – Maintain a professional relationship with guests and colleagues; – Contribute to the achievement of the economic targets of the outlet; – Be compliant with health and safety regulations.
Competencies required.
– Effective communication; – Emotional intelligence; – Collaboration; – Drive results; – Adaptability; – Global perspective.
Other requirements.
– Fluent in English and Italian; third language (French in particular) is preferred; – At least 3 years of professional experience in an F&B supervisory role within a luxury environment; – Professional knowledge of Italian cuisine; – Passion for service and ambition to grow professionally; – Have an exceptional taste and excellent customer service skills.
Benefits.
Seasonal Labour contract according to our C.
.
.
.
(Federalberghi), with the opportunity to return for the season and beyond; Lodging for non-residents (the Staff House, close to the hotel, with gym.
The Staff Canteen is available for the three main meals of the day); Welfare plan; Learning & development activities; Discovering Belmond Programme (complimentary stays at other Belmond Hotels and discounted rates for our trains, cruises and safaris); Career opportunities within our Belmond properties.
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igroupholding.
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