IN STORE CLIENT DEVELOPER & DEPUTY STORE MANAGER

THE FASHION INDUSTRY’S FASHION BRAND Since , Marni has been recognized as the most artistic, color-savvy, life embracing, off-beat brand in the luxury segment A constant aspiration to surprise and delight and to exceed expectations, with one foot in the past, one foot in the future.
Marni has consistently challenged the traditional codes of fashion, the seriousness of dressing up, and the boring "sameness" that exists in the world.
Embrace life.
Embrace art.
Embrace colour.
Embrace each other.
We are looking for who is ready to make a difference, into  an intercultural environment made of  love and passion, talents and out of the box thinkers.
Marni is looking for its Outlet in Milan an In Store Client Developer and Deputy Store Manager YOU    Act as a role model,  leading by example under any circumstances    Take actions and ownership, ensuring the appropriate client experience for all visitors while aiming to be a leader with a passion for helping others grow    A powerful communicator, handling your colleagues and clients with personal care and empathy    Responsible, courageous with ideas, resilient and authentic in your approach    Acting and thinking first of the client and their experience, you have an in-depth knowledge of the desires, needs and expectations of luxury clients    Being a master at storytelling and at the art of asking engaging questions    Thinking innovatively about how we can improve and generate new ways of creating tangible value and magic for the clients   KEY RESPONSABILITIES     Leading a team to transform each client experience into magical moments by creating a hand-crafted experience to drive individual and team objectives    Responsible for achieving the commercial targets through an efficient and effective organization of the team and a successful management of the product.
Contribute to improve the commercial performance through the technical knowledge of the product, the numerical analysis of sales and stocks, the rotation of the product and the supervision of replenishment and visual equipment.
Coach and provide feedback to the team as necessary to ensure all clients are given the highest standard of experience     Drive the omni-channel  experience in store and use digital resources to communicate whenever face-to-face is not possible.
Empower, develop, motivate, and work alongside the team to drive results through delivering an elevated customer experience    Build a client book through establishing client relationships to drive additional traffic and create client engagement    Support the Store Manager in driving the store strategy to achieve the best sales performance, by     understanding client desires and creating a hand-crafted 360° experience for the client    Actively contribute to the development and implementation of business action plans to enhance sales for each product category and client tier segment    Leading by Example demonstrate best in class sales and self leadership by playing an active role on the selling floor to provide excellent and specialized customer service and develop meaningful and loyal client relationships through CRM initiatives    Guarantee the efficiency and effectiveness at floor level in terms of clientelling, display, merchandise, cleanliness, grooming etc.
taking action to solve problems with positive outcomes    Build and maintain relationships with fellow advisors by instilling a sense of belonging and a positive, passionate, forward-thinking mindset    Supervises the state of the stockroom and of the related stockpile, ensuring that are in line with the sales potential, coordinating the related team and keeping informed the Store Manager about adjustments    Optimizes the stock management and verifies that the goods handling is suitable for the sales process, collaborating with the reference employee    Ensures the care of all the products and materials in the stockroom, collaborating with the store team    Supports the Store Manager in managing all the activities related to the annual closure, category flash inventories and fiscal annual inventor KEY REQUIREMENTS    Previous at least 5 years experience in fashion/luxury retail    In depth product  knowledge of women universe, either RTW, shoes and accessories     Experience in training the team, empower and motivate     Results-driven and customer focused    Strong communication skills (verbal, in person, via email, SMS, etc.)    Strong attention to details    Available to work over weekends, public holidays and outside normal working hours