SALESMARKETING STAGE - IHC MILANO

Italian Hospitality Collection S.
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Italian Hospitality Collection S.
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is a worldclass hotel resort and spa brand that boasts some of the most beautiful properties in Italy and offers rich authentic experiences for passionate travellers seeking a true Italian lifestyle.
With stunning properties in Tuscany Sardinia and the Italian Alps the destinations offer their guests the perfect blend of business and leisure.
Our mission is to bring together excellent hotels resorts and spas so that together they constitute the best Italian hospitality brand in Europe.
The company continues to grow and is expanding its portfolio in Italy which currently includes the following properties.
Chia Laguna Resort Sardinia with 425 rooms is a set of three hotels offering a variety of restaurants and bars spas extensive meeting facilities and boasts the most beautiful beaches in Sardinia.
the 5star Baia di Chia Resort Sardinia part of the Curio Collection by Hilton a brand that includes independent hotels and resorts selected on the basis of their distinctive character; the 5star luxury Hotel Laguna which will welcome its guests in under the sign of Conrad Hotels & Resorts a luxury brand for the first time in Italy which offers a collection of hotels for refined travellers; and finally particularly suitable for families with children the Chia Laguna Hotel Village an oasis of tranquillity surrounded by Mediterranean scrub gardens where children can run happily and carefree.
Grotta Giusti Thermal & Spa Resort Tuscany 68 rooms the largest underground thermal cave in Europe and a spa that allowed it to win the fifth star and enter the Marriott portfolio with the Autograph Collection Hotels brand.
Fonteverde Lifestyle & Thermal Spa Retreat Tuscany 78 rooms with a leading luxury spa one of the most important destinations in Tuscany and a member of the Leading Hotels of the World.
Bagni di Pisa Palace Thermal & Spa Tuscany 61 rooms historic spa with natural warm waters and firstrate facilities; member of the Leading Hotels of the World.
Le Massif Hotel & Lodge Valle D Aosta 80 rooms ski resort with a distinct chalet atmosphere in its design affiliated with The Leading Hotels of the World.
The hotel features also La Lodge at the top of the mountain with restaurant and bar along with Kids Club.
OBJECTIVE O F THE ROLE We are currently recruiting for talented and passionate people ready to make the difference and step above the crowd.
The intern will be based in Milan with a t raining period of 6 months.
Expected reimbursement of expenses and ticket restaurant accomodation not provided.
RESPONSIBILITIES AND DUTIES As Trainee Sales & Marketing you will support the Sales & Marketing department mainly the Director of Sales & Marketing (DOSM).
The Trainee we are looking for should be organized and must have good communication skills and ability to relate and perform within.
Sales offline & online Marketing activities but also PR & communication manage ment The main tasks are.
Actively participate in the development and delivery of sales plans together with the Director of Sales.
Pro actively helps in planning sales appointments sales promotion and followups in order to achieve and exceed revenue targets.
Constantly and timely updates CRM software with sales calls account information tasks and projects.
Supports in preparing power point presentations for internal commercial meetings and the ones with investors.
Contributes ideas to improve products and services offered.
Reviews customer base to determine new opportunities for account penetration together with the DOS and DOSM.
Supports the PR and Communication manager in delivering the communication strategy through social media pages.
Contributes in monitoring the social media agency.
Assist Digital marketing manager in reporting and analysis of the data.
Requisiti & OBJECTIVE OF THIS ROLE Listed below are the mandatory requirements recognized as minimum level to be short listed for this role.
A minimum of 2 years in a sales or operations position within MICE segment, including.
o A minimum of 1 year in a reactive MICE sales role.
o A minimum of 1 year in an international hotel group Highly computer literate with excellent presentation skills (including power-point), confident use of all Microsoft Office tools.
Native or fluent in Italian (written and spoken) Fluent in English (written and spoken) Additional language (French or German would be considered a plus) Confident use of PMS (Protel, OnQPM) and CRM (Zoho, Delphi) Must be EU Citizen or in possession of Italian work visa.
The Conference & Event Agent we are looking for, must be extremely organized and have good communication skills and ability to relate as well as perform with the operations team at property level.
He/She will be focused on negotiation and conversion of incoming MICE opportunities.
He/She can create also strong relationship with clients by supporting and following them in all steps of negotiation process until the day of arrival.
He/She must be able to set personal high standards.
CORE JOB RESPONSIBILITIES AND DUTIES Management of RFP s, following Company and Brand s standard & procedures.
Planning and delivery of excellent C&E proposals customizing the offer according to the clients needs.
Constant update on CRM with opportunities update, calls, account information, tasks, projects.
Assure that PMS (Protel and OnQ) are properly and constantly updated with all info needed (rates, inventory, etc).
Focus on own KPI conversion according to the goals given.
Event Management from the first offer until the day of arrival of the client, when required.
Actively search of opportunities of new business for the property through sales actions (ie.
BBOB, etc..) and cross-selling for IHC sister properties.
Contribution with ideas to improve standards and new products and services offered.
Participation to Sales & Commerciale internal meetings.
Organization and follow up of site inspections, Fam Trips on Property when required.
Personality and skills These are the personal skills, qualities and attributes the candidate will need to demonstrate in order to carry out his/her job effectively.
Sets high personal performance standards.
Plans organizes and uses a systematic approach to get things done.
Manages own time effectively.
Prioritizes actions and manages tasks through to completion.
Pitches information at the appropriate level.
Listens to the needs of others before contributing.
Develops positive working relationships at all levels.
Seeks innovative solutions.
Constantly reviews in order to improve.
Adapts quickly and positively to new situations.
Continues to be productive in changing circumstances.
Shows good listening skills and the ability to anticipate business needs.
Is capable to read situation, to understand environments and respond accordingly Location base.
Head office Milan.
Annual salary based on the experience of the candidate.
Do you feel confident with the job description? Let's apply to be part of IHC Group!