TECHNICAL BACKOFFICE ADMINISTRATIVE ASSISTANT

A Mei é uma empresa multinacional italiana com uma forte orientação de mercado global que fabrica máquinas industriais no setor ótico há mais de trinta anos. Atualmente tem escritórios no exterior em Chicago, Los Angeles, Houston, Bangalore, Hong Kong, Tóquio e São Paulo e clientes nos diferentes continentes. O estilo de trabalho do pessoal da Mei está voltado para a inovação nos processos de produção, a fim de oferecer a seus clientes padrões de produção quantitativa e qualitativamente mais elevados. A Mei escolhe pessoas com aptidão para o crescimento e desenvolvimento profissional, que podem crescer com a empresa e contribuir para a realização dos objetivos da empresa. An ideal candidate will be responsible for the administrative tasks in the Technical Backoffice providing the assistance for the preventive maintenance and the technical department. Emphasizing the standardization of the work processes and follow the department leads. Technical Trainer Assistant Responsibilities Requesting the files and completed checklists for maintenance services. Preparing and organizing documents related to onsite visits. Collecting documentation associated with technicians' onsite visits and conducting specific checks and verifications. Monitoring the status of part orders and tracking the parts returned from maintenance services. Helping with preparing quotes and processing invoices. Receiving and entering orders into the system. Collecting documents from onsite visits. Answering and directing incoming phone calls. Performing Ad-hoc duties as needed. Education and skills Hight School Diploma Minimum 2-3 years of administrative work experience. Industrial sector experience nice to have Excellent knowledge of Microsoft word ,excel , outlook . Dynamics CRM knowledge preferred Dynamics Finance & Operations Detail oriented and efficient with excellent communication skills. Why Work for Us? “Driven By Passion.” We empower people with a strong skillset who are motivated, ambitious, and have an excellent work ethic. Excellent career opportunities with extensive training and ability to make an impact. Diverse backgrounds and perspectives are what push innovation forward and what make MEI USA stronger. We value each voice and look forward to hearing yours. We offer competitive base pay, overtime, and a discretionary bonus. Generous paid time off. 401(k) with company match up to 4% after 1 year of employment. Health, dental and vision insurance. Life Insurance, short-term disability, and long-term disability (100% paid by Company). About MEI USA MEI USA is an Italian company with 350+ employees around the world and $130M global revenue. We install and maintain machines with innovative, leading technology in the eyeglass lens-cutting industry at hundreds of customer locations across North America. Our North American business is fast-growing, with customers across US, Canada, Mexico, and the Caribbean. About the Role Our Technical Backoffice Administrative Assistant supports the Backoffice with respect to all service requests from the customers. Our Technical Backoffice Administrative Assistant is the important key link between the MEI technicians and our customers who purchase our lens edging machines to ensure they have the best possible experience. Our Technical Backoffice Administrative Assistant will help support all departments including, Planning, Field Technicians, After Market Parts, and so on. MEI USA is an equal opportunity employer and supports a diverse, inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, disability, genetic information, national origin, gender, gender identity and expression, age, sexual orientation, marital status, veteran status, or any other characteristic protected by federal, state, or local laws. If you are interested in this position, please apply for this post.