CUSTOMER SERVICE TEAM MANAGER
Descrizione dell'offerta di lavoro
The number one priority for this role is to support the associates who will directly report to you.
In this role you will be responsible for the coaching, development, performance and engagement of your associates.
You will be tasked with supporting you people and removing any barriers that prevent them from demonstrating the Amazon CS Contact Tenets on every contact.
The ideal Team Manager understands that supporting their people is the most critical role they perform, to achieve this they are open and approachable, engage with their people individually to understand how to most effectively coach and motivate them and invest time in developing them.
They build a work environment where associates are engaged and feel a positive sense of achievement about their role in delivering world class service.
Key job responsibilitiesYou will be responsible for using quantitative and qualitative data to identify opportunities to coach your people and celebrate their success.
As a single threaded leader you will take care of all elements of your associates’ satisfaction and engagement at work, including communication and management of their scheduling, ownership of their payroll and taking action on emerging issues.
About our rewards We’ll expect you to go the extra mile, but we’ll also make sure you’re well rewarded.
As well as a competitive salary and stock units we offer a host of other benefits.
If you thrive in a challenging and fast-paced environment, you’ll meet your match with us, as you will be part of a vibe of constant improvement, where the things you do one moment, you will not necessarily be doing 6 months later.
We don’t like to sit still, which is why we always treat every day like the first day.
A day to make more good things happen for our customers.
It’s that kind of spirit that drives our success now and keeps us ahead of the competition in the future.
And you could be part of it.
It’s as simple as this.
Work Hard.
Have Fun.
Make History.
e are open to hiring candidates to work out of one of the following locations.
irtual Location - ITA
Dettagli dell'offerta
- Imprecisato
- Tutta l'Italia
- Imprecisato - Imprecisato
- 15/05/2024
- 13/08/2024
• resolve customer disputes to ensure fair value for the customer and company... • maintain industry leading levels of customer satisfaction... for our plant based near verona we are looking for: aftersales service manager industrial vehicles m/f essential duties • lead the service and spare part dept......
Prevediamo 2 settimane di formazione, utilizzando le soluzioni e le piattaforme di collaboration microsoft, che permetteranno di approfondire i principali processi aziendali e la conoscenza di microsoft dynamics 365 customer service... per l’aicademy dynamics 365 customer service ricerchiamo risorse......
Description for an important ecommerce customer, we are looking for brilliant resources to be included as customer service employees... job responsibilities respond to customer requests in a professional, precise and timely manner management of calls, e-mails and chats relating to information and complaints......
Description for an important ecommerce customer, we are looking for brilliant resources to be included as customer service employees... job responsibilities respond to customer requests in a professional, precise and timely manner management of calls, e-mails and chats relating to information and......
Are you also #driventogofurther? join us now! for an important ecommerce customer, we are looking for brilliant resources to be included as customer service employees... description welcome to majorel! we are a leading customer experience multinational with over 82,000 professionals in 45 countries......
Gestire e coordinare il team di tecnici e addetti all'assistenza... collaborare con il team di vendita per sviluppare opportunità di servizio post-vendita... settore: automotive sede: bresso descrizione della posizione: il service manager sarà il responsabile dell'area post-vendita, garantendo che i......
Description: for an important partner in the cosmetics industry, l’oréal group, we are looking for brilliant resources to be included as customer service employees... main activities: respond to customer requests in a professional, precise and timely manner management of calls, e-mails and chats relating......
Apply today! per un importante cliente nel settore banking/finance, siamo alla ricerca di brillanti risorse da inserire come addetti al customer service... together, we can further refine our digital service offerings to help the world’s leading brands operate with greater agility and adaptability to......
Gestire e coordinare il team di tecnici e addetti all'assistenza... collaborare con il team di vendita per sviluppare opportunità di servizio post-vendita... settore: automotive sede: bresso descrizione della posizione: il service manager sarà il responsabile dell'area post-vendita, garantendo che i......
At cross border talents we are recruiting customer service representatives for the german team to work across different locations: in portugal or greece... our clients are leading companies within customer experience journey! please be aware that in order to apply for this position, you should have an......
