SUPPLY CHAIN CUSTOMER SERVICE MANAGER
Descrizione dell'offerta di lavoro
As a member of the Order Fulfillment Team – they must understand and utilize all logistics systems and processes to effectively develop and deliver service programs to meet the complex needs of all distribution channels (2-step, 1-step, retail, contractor, lumber yard, and customer direct) and product lines, while achieving cost and service targets.
They must focus on standardizing logistics processes and procedures between sales regions by ensuring a comprehensive documentation and training program is maintained at all levels of the supply chain.
Key Duties / Responsibilities.
Team leadership and development Customer service operations management and continuous improvement Service leadership and problem resolution ¿Este trabajo es para ti? What do you bring? 4 year college degree preferred Seven to ten years of progressive management experience with Strong coaching and leadership skills Experience in running multiple shift service operations Prior experience cultivating customer focused business culture Adept at “win-win” conflict resolution Experience in using SAP ERP system in the product fulfillment area is desired Complete understanding of distribution channels Flexibility in working hours 7am – 7.
pm and occasional weekends within a hybrid work environment Ability to travel up to 15% Technical aptitude (Understanding of EDI and Esker a plus) Proficiency with MS Office Suite (Word, Excel, Power Point) Persuasive and able to bring about consensus Algo más sobre nosotros
Dettagli dell'offerta
- Imprecisato
- Tutta l'Italia
- Imprecisato - Imprecisato
- 20/04/2024
- 19/07/2024
• resolve customer disputes to ensure fair value for the customer and company... • maintain industry leading levels of customer satisfaction... for our plant based near verona we are looking for: service manager industrial vehicles (m/f) essential duties • lead the service and spare part dept......
Resolve customer disputes to ensure fair value for the customer and company... maintain industry leading levels of customer satisfaction... for our plant based near verona we are looking for: aftersales service manager industrial vehicles m/f essential duties lead the service and spare part dept......
Description for an important ecommerce customer, we are looking for brilliant resources to be included as customer service employees... job responsibilities respond to customer requests in a professional, precise and timely manner management of calls, e-mails and chats relating to information and complaints......
Description for an important ecommerce customer, we are looking for brilliant resources to be included as customer service employees... job responsibilities respond to customer requests in a professional, precise and timely manner management of calls, e-mails and chats relating to information and......
Are you also #driventogofurther? join us now! for an important ecommerce customer, we are looking for brilliant resources to be included as customer service employees... description welcome to majorel! we are a leading customer experience multinational with over 82,000 professionals in 45 countries......
Prevediamo 2 settimane di formazione, utilizzando le soluzioni e le piattaforme di collaboration microsoft, che permetteranno di approfondire i principali processi aziendali e la conoscenza di microsoft dynamics 365 customer service... per l’aicademy dynamics 365 customer service ricerchiamo risorse......
Description: for an important partner in the cosmetics industry, l’oréal group, we are looking for brilliant resources to be included as customer service employees... main activities: respond to customer requests in a professional, precise and timely manner management of calls, e-mails and chats relating......
Service_manager figura in grado di interagire con uno o più customer... inglese fluente e backgroud tecnico definizione delle timeline dei rilasci attività di coordinamento know how jira per la gestione dei tickets know how base comandi linux (apertura log, ricerca di errori/eccezioni) nice to......
Apply today! per un importante cliente nel settore banking/finance, siamo alla ricerca di brillanti risorse da inserire come addetti al customer service... together, we can further refine our digital service offerings to help the world’s leading brands operate with greater agility and adaptability to......
At cross border talents we are recruiting customer service representatives for the german team to work across different locations: in portugal or greece... our clients are leading companies within customer experience journey! please be aware that in order to apply for this position, you should have an......
