Sales, trade marketing, marketing, customer care & after sales, start-ups, e-commerce

Responsibilities:
-     CRM implementation and Customer Care and After Sales management (IQOS Contact Service Center and local teams)
-     E-commerce management (PM Site & new market place implementation)
-     Logistic and Supply Chain for both tobacco products (HEETS) and IQOS electronic devices 

Main achievements: 
-	boosting of e-commerce sales (target tripled in 2017)
-	saving of 1 Mio Euro vs prev. year (logistic & after sales cost reduction + CSC migration from local to global provider)
-	set-up of a fast replacement service of IQOS defected devices (IQOS Express Delivery valued as best practice in PMEU)

Responsibilities:
-	Head of Philip Morris Italy Business Unit Region 2 (Area Nielsen 2)
-	Managed Gross Revenue: 300 Mio USD
-	Team of 52 employees with 6 functional managers as direct reports + 1 Business Development Mgr

Main achievements:
-	SoM increased by 1 pp
-	Pilot test and national roll-out of Marlboro Advance and Marlboro Red new flip top box pack (best practice in PMEU)

Responsibilities:
-	Regional Function Head directly reporting to the VP Philip Morris Int. Duty Free
-	Managed Gross Revenue: 47 Mio USD
-	37 countries of responsibility

Main achievements:
-	Creation of a Regional organization
-	Opening/reorganization of new DF markets (Brazil, Honduras, Ecuador, Mexican Borders, Cruises, Canada..)
-	SoM increased by 10% average, with countries at more than 70%
-	Gross Revenue growth > 10 Mio USD

Responsibilities:
-	Italy, France, Switzerland, Malta DF markets and Military  Conflict  Zones 
-	Sales Budget Managed: 56 Mio USD
-	Legal Representative of Philip Morris International Services Sarl – Italian Branch

Main achievements:
-	Set-up of a new distribution chain for South East EU PMI Duty Free organization 
-	First time ever structured control of distribution, sales and tracking of Duty Free products

Responsibilities:
-	PMWT Maltese and Italian Distributors and Direct Accounts 
-	Travel Segments: Airports, In-flights, and Ferries
-	Non-travel Segments: Ship-chandling & Diplomatic Corps
-	Italian Military Navy
-	Sales Budget Managed: 30 Mio Euro

Responsibilities:
-	Travel Segments: Airports, Inflights, Cruises 
-	Non-travel Segments: Shipchandling, Diplomatic Corps, Vatican City, NATO basis
-	Start-up process of PMI in Italy
-	Sales Budget Managed:  14 mio Euro

Responsibilities:
-	Budgeting and Planning, Cost Monitoring and Reporting to HQ
-	Trade Marketing & Pricing set up
-	Non-travel Segments: Vatican City

Responsibilities:
-	Travel Segments: Airports & Inflights
-	Non-travel Segments: Ship-chandling, Vatican City, FAO and Diplomatic Corps

Business Management, Marketing and Logistics.

Banking, economy and marketing