Translator / account manager

- Manage the team and a portfolio of customers to achieve long-term success
- Develop positive relationships with clients
- Act as the point of contact and handle customers’ individual needs
- Generate new business using existing and potential customer networks
- Serve as the lead point of contact for all customer account management matters
- Build and maintain strong, long-lasting client relationships
- Negotiate contracts and close agreements to maximize profits
- Ensure the timely and successful delivery of solutions according to customer needs and
objectives
- Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
- Suggest actions to improve sales performance and identify opportunities for growth

- Present and demonstrate the product to prospective clients and follow up accordingly;
- Gain market share in a given sector and increase profitability per account;
- Build, maintain, and manage client relationships;
- Create and execute strategies to gain account intelligence and develop business with new and existing clients;
- Generate sales leads and set client meetings to develop and maintain the client base;
- Research prospective accounts, pursue leads and follow through to a successful agreement;
- Provide market and industry knowledge to SDR colleagues and clients;
- Network with other professionals to identify leads;
- Provide the highest quality customer service to clients together with the dedicated Execution team.

- Good knowledge of relevant computer programs (CRM, Oracle, COE) and telephone systems; 
- outstanding negotiation skills with the ability to resolve issues and address complaints, ability to learn about products and services and describe and explain them to prospects; 
- managing database of unassigned accounts with associated Sales Revenue and Key Performance targets; verifying the order and customer details on-line; 
- attending weekly team catch up meetings; maintaining up to date knowledge of company products and processes.; 
- monitoring orders status to ensure that customers receive orders in a timely manner.