CHINA - HOUSEKEEPING SUPERVISOR

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ASSIGNMENTS/RESPONSIBILITIES Responsible for the entire housekeeping operation onboard Correct receipt and distribution of guest laundry Distribution, control and return of the Viking River Cruises uniforms Ensuring a smooth operation on a embarkation day Ensuring impeccable cleanliness and order within the housekeeping department Active assistance with stateroom cleaning and laundry duty Operation of procedures according to company standards and HACCP rules Ensuring regular care of plants and flowers onboard Distribution of daily program, gift orders and turndown services Preparation of opening and closing ships at start and end of season Management and motivation of the housekeeping crew Motivation and training of housekeeping team (5 -13 members in laundry, staterooms, public areas) Supervision of housekeeping team and operation of its duties and responsibilities Replacement of Cabin Steward/ess(e.
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during holiday time) Participation in loading Responsible for cost control and adherence to set budgets Cost control for housekeeping within budget Stock ordering in cooperation with Hotel Manager Correct storage of stock; establishing of par levels Inventory according to company procedures Active liaison & socializing with guests   DUTIES The holder of the position undertakes not to pass over the company’s information, manuals, information on business developments and EDP data to any third party or publicize or retain same for personal use after leaving the job.
The company reserves the right to demand compensation for damages in the event of a breach of this instruction and take legal action against the staff.
Conduct and appearance in accordance with the rules and regulations of Viking China Outbound QUALIFICATION PROFILE Graduated education in hotel industry Min.
3 years professional experience in same position International experience / experience onboard a ship is an asset Excellent Mandarin and Fluent in English, other languages are an asset Service oriented and guest focused, attention to detail Excellent management, organisationaland communication skills Positive personality, professional appearance Flexibility and stress resistance, team player, commitment