DIRECTOR, RENEWAL SALES

We are seeking a renewals sales leader to lead our EMEA South Renewals organisation.
This is a high-impact role responsible for driving the retention and growth of our existing customer base through strategic renewal execution.
As the Director of Renewals you will partner closely with regional Sales leadership to design and operationalise a cohesive renewals sales strategy that supports our enterprise customers and delivers sustainable recurring revenue.
Renewals are the lifeblood of our SaaS business and were looking for a leader who can champion a high-performing renewals motion elevate team capability and deliver against retention and upsell targets while fostering strong cross-functional alignment across Sales Customer Success and Operations.
What you get to do in this role.
Own and lead the EMEA South renewals sales strategy driving accountability for achieving retention and growth targets across the region.
Partner with EMEA Renewals leadership to align strategy share best practices and standardise renewal processes across regions.
Build and lead a renewals sales team providing clear role definition coaching and performance management to achieve business outcomes.
Work hand-in-hand with Account Sales leadership to ensure seamless engagement on renewals and alignment with overall account planning.
Drive operational excellence by partnering with Sales Ops to track performance uncover trends and improve forecasting accuracy.
Enable the team with sales methodologies negotiation support and deal coaching to increase win rates and customer satisfaction.
Collaborate with Professional Services Alliances and Customer Success to maximise expansion opportunities at the point of renewal.
Contribute to the design of global renewals programs that elevate performance consistency and employee engagement across the wider organisation.
Qualifications.
To be successful in this role you have.
Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving.
This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AIs potential impact on the function or industry.
10 years of experience in renewals sales or customer success leadership with a track record of success in SaaS or subscription-based models.
3 years managing high-performing teams or second-line leaders in a commercial environment.
Proven ability to scale and optimise renewals sales organisations.
Deep understanding of the enterprise software buying journey including negotiation value realisation and retention drivers.
Experience building employee programs to drive engagement and performance.
Additional Information.
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