GRADUATE AREA/SHIFT MANAGER - MILANO

Please note that this position could be based in any Amazon Operations center across Italy depending on availability and business needs.
Location preferences will be checked during recruitment process.
Please note that the role is an on-site one.
Relocation support will be provided as needed.
**** When you join Amazon as an Area/Shift Manager youll gain experience leading a large and diverse team to make sure your area of the business keeps pace with this hands-on role youll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly.
While you implement your teams approach to drive productivity youll also work closely with your colleagues to address challenges which means no two days will be the same.
Key job responsibilities - Promote a culture of safety and wellbeing - Analyse and implement corrective actions to make sure quality and productivity are at consistently high levels and business objectives are met across all shifts - Support and lead a team and handle administrative work alongside building and supporting a strong team culture - Analyse performance and suggest process improvements to optimise work and improve customer service - Collaborate with other managers to standardise shift processes A day in the life Youll work shifts and be based at one of our operational sites.
Your main focus will be to maintain safety standards within your team and across your site.
Youll also monitor and maintain process efficiency.
Your days will always include prioritising routine team management and daily operational tasks alongside other tasks like individual escalations process improvement work and wide-scale operational contingency planning.
Being a key part of the operations team involves working with colleagues in other teams and external partners to make sure we stay on track to meet our customer demands and targets.
This will involve analysing data and performance metrics with leaders in your business area as well as discussing the operational pros and cons of technical improvements with engineers.
- University degree (Bachelors or Masters degree) completed before start date - Advanced proficiency in written and verbal English and local language - Relevant experience in performing data analysis Preferred qualifications are not required to apply for a position at Amazon.
If you have all the basic qualifications above wed love to hear from you.
- Experience of communicating with a wide range of stakeholders including your peers and leadership - Experience in a logistical working environment - Experience working with the MS Office suite (Word Excel Outlook) in a professional environment Amazon is an equal opportunities employer.
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Required Experience.
Manager