MARKET LEAD, EXPERIENCES, MILAN

The Community You Will Join.
Every day Airbnb hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.
Since our founding more than 5 million hosts have welcomed over 1.
billion guest arrivals in almost every country across the globe.
The Beyond the Core Products team is a unique multidisciplinary team responsible for partnering with our Hosts to conceptualize and develop high-quality repeatable and commercially viable experiences that are in alignment with our brand values.
In partnership with our cross-company peers we invent novel ways to foster human connection and belonging in our shared physical world.
The Difference Youll Make.
As a Market Lead you will be responsible for the supply health quality and growth in parts of Italy by managing professional host accounts and supply acquisition of high-quality inventory.
Focusing on these responsibilities you will build Airbnbs strong market presence in your assigned region by collaborating with other teams as the local in-market expert.
As someone who knows the Airbnb mission and values inside out you will drive all phases of supply acquisition and market success including acquisition strategy development generating and converting supply leads maintaining the experience quality nurturing strategic relationships with hosts as well as creating them from scratch.
You will help develop and iterate scalable localized supply management strategies for both developed and highly competed market destinations and nascent and relatively untapped new markets ultimately ensuring our long-term market success.
A typical day.
Identify and engage with potential new hosts to expand the markets offerings ensuring alignment with Airbnbs values and quality standards Provide ongoing support and guidance to hosts helping them optimize their experiences and grow their businesses Assist hosts in creating compelling photo and video content Collaborate with operational teams to streamline processes and enhance efficiency in managing experiences Stay informed about local regulations and ensure compliance working closely with policy and legal teams Connecting with the local teams Analyze market data and trends to identify growth opportunities and areas for improvement adjusting strategies as needed Serve as a liaison between hosts and Airbnb representing host interests and advocating for support and resources Lead brainstorming sessions with hosts to explore ideas and create unique experiences that differentiate Airbnb in the market Your expertise.
10 years of experience in community engagement events business development account management or similar experience Demonstrated ability to build strong relationships of trust and collaboration across internal and external teams including a broad spectrum of creative technical and business disciplines Understands the unique challenges that developing incredible social experiences have and can expertly guide Hosts and on-the-ground execution teams Expertise in market-level growth strategies talent acquisition and performance optimization Creative problem solver able to identify real obstacles and viable solutions Skilled at navigating organizational barriers and leading cross-functional alignment to overcome challenges and drive business growth Ability to work within fast-paced data-driven environments driving results through others and aligning market operations with long-term business objectives Incredible organization prioritization and decision-making skills with an ability to set priorities problem-solve and work in a dynamic rapidly changing environment Deep knowledge of the Italian market with a strong network and understanding of key market drivers trends and challenges.
Passion for Airbnb our Hosts and the mission of the company Fluency in English and Italian Our commitment to inclusion & belonging.
Airbnb is committed to working with the broadest talent pool possible.
We believe diverse ideas foster innovation and engagement and allow us to attract creatively-led people and to develop the best products services and solutions.
All qualified individuals are encouraged to apply.
Location This position needs to be based in Milan Italy due to business demand.
The role may include occasional work at an Airbnb office or attendance at offsites as agreed to with your manager.