WAREHOUSE, RECEIPT AND DISPATCH AGENT

ADVERTISEMENT OF A LOCAL WAGE POSITION Employer.
Headquarters Allied Joint Force Command Naples (HQ JFC Naples) Place of work.
Giugliano in Campania Localit Lago Patria (NA) Italy Job Title.
Warehouse - Receipt and Dispatch Agent Job Profile.
Level 2 Type of employment.
Full time job Type of contract.
Indefinite duration contract Basic Pay.
Eligibility for employment.
In line with current legislation and in accordance with applicable National Collective Labour Agreement QUALFICATIONS AND EXPERIENCE ESSENTIAL Education High School Diploma Language Skills English at NATO SLP Level (Functional in listening speaking reading and writing) Italian at SLP Level (Professional) Work Experience and/or Skills Three (3) years of experience as a dispatcher (receiving shipping general handling inventory etc.) Working experience with Microsoft applications in particular dealing with databases.
Experience with Supply operations (Inventory and control of supplies) Experience handling invoices DESIRABLE Education Bachelors degree in any related fields.
Training Inventory management course or training NDSS course or training Work Experience Experience interacting with transport companies Experience in processing information in the NDSS Language skills English at NATO SLP Level (Professional) DUTIES The incumbent performs the following duties.
Receives inventories and controls the property and supplies purchased through J8 Division as they are delivered by couriers and suppliers Verifies delivered merchandise is in line with the order placed by J8 and relevant invoices; interacts with supplier or shipper if a delivered good is damaged or does not respond to JFCNP order eventually initiating the procedure for returning unsatisfactory shipments or receiving replacements if required.
Collaborates with procurement staff to list deliveries ensuring invoices are signed and paid for satisfactory supplies Maintains records or deliveries processing the data through NDSS COTR for DHL services.
PERSONAL ATTRIBUTES Strong ability to manage complex administrative processes and efficiently resolve issues.
The ideal candidate should possess exceptional problem-solving skills a proactive mindset and the ability to support customers in navigating bureaucratic procedures and service-related challenges with professionalism and efficiency.
Strong aptitude for technology and digital tools with the ability to quickly learn and effectively.
The candidate should demonstrate a flexible and forward-thinking approach to technological advancements ensuring continuous learning and adaptation to new digital solutions that enhance efficiency and service quality.
The candidate should possess technical expertise in home internet solutions enabling them to assist customers in selecting the most suitable technology based on their needs.
Additionally they should have a strong understanding of mobile network technologies and quality standards across various providers to ensure optimal service recommendations.
This position requires excellent communication skills adaptability and a proactive approach to problem-solving in a dynamic customer-focused environment with a strong emphasis on flexibility resilience and the ability to embrace change effectively.
Required Experience.
Unclear Seniority