Administration, marketing, tourism, interpretariato vietnamita

•       Repair and assess claims in accordance with policy and company guidance
•	Provided support to customers regarding progress of claims, policy content and customer’s responsibilities.
•	Handling all incoming & outgoing Emails. Re-confirming & assuring smooth flow of documents for all transactions processed and registered.
•	Successfully handled customer complaints in an empathetic and professional manner.
•	Make Claim reports, processing claim payments

•	 Healthcare claim settlement through claim management system.
•	 Support the client on the completion of customers’ claim folder.
•	 Follow closely claim with the insurer.
•	 External communication with insurers, insured or medical network.

- Course of European law, International management, Statitics

- Course International Marketing, Ecommerce, Project management

- Master of Economics and Management, campus Rimini.

GPA: 15.23/20.
Rank: Good and top 3 of a class.
Major knowledge: Finance, Financial Mathematics, Statistics, Marketing, Macroeconomics, Microeconomics, Marketing, Management.