Back office manager / customer orders management / logistic specialist

Troubleshooting in Customers Order processes and derivation of possibilities for enhancement  Monitoring and evaluation of all order issues  Process import as well as export orders and the respective shipping processes with prioritization of different shipments   Ensuring an appropriate order flow with the compliance to organizational policies   Cooperation with the finance department to resolve invoice and pricing issues   Cooperation with the Production Department and Warehouse to complete the order flow  Management of the communication with the sales department and customers   Monitoring and evaluation of all orders and sales processes as well as preparation of order reports  SKILLS High customer service orientation  Detail-orientation and good analytical skills Ability to communicate at different levels  Good problem-solving as well as organizational skills   Ability to both work effectively in a team and independently