Ingegneria informatica
Ahm*** ***** (XX Anni)
PROJECT SUPERVISOR a DIMENSION DATA COMPANY
Politecnico Di Torino
Torino,
Piemonte
|
Esperienza
PROJECT SUPERVISOR
DIMENSION DATA COMPANY
mag 2011
-
mag 2013
- Assist the Project Manager in the delivery of the projects. - Supervising and coordinating the onsite activities during site establishment installation, inspection, testing and commissioning and disestablishment. - Ensure that the program is updated weekly with the Project Manager. - Coordinate and manage all site activities of site staff, sub contractors. - Communicate to all site staff, sub contractors, trades and suppliers site. - Participate in On Site Coordination meetings with PM and Sub Contractors. - Ensure that materials and equipment delivered to site are adequately identified, and safely handled and stored to prevent loss, damage or injury.
CUSTOMER SERVICE EXECUTIVE
DOUBLE - U COMPANY
gen 2009
-
mag 2011
- Handling incoming requests from customers by e-mail or fax and managing their inquiries. - Performing customer verifications, processing orders, applications, forms, and requests. - Providing information on complaints regarding specific products as well as services. - Recognizing, documenting, and informing the supervisor regarding the trends in internal and external customer calls. - Transferring customer calls with complex inquiries to appropriate staff. - Selling products and placing customer orders in the computer system. - Managing and keeping records of customer transactions and interactions. - Recording details of comments, inquiries, complaints, and actions taken. - Completing call reports and logs, and researching billing issues.
Formazione
Bachelor's Degree in Computer Engineering
Politecnico Di Torino
ago 2013
-
giu 2018
Master's Degree in Software Engineering
Politecnico Di Torino
Lingue
English - Speak , Write , Read
Italian - Speak , Write , Read
Arabic - Speak , Write , Read
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