Pmo oppure program/project manager oppure service manager

Executive Summary

He joined the Hewlett Packard Enterprise company on 2001 to work within the SW Professional Service (in Jun 2017 spin-merged in Micro Focus) bringing multi-years of experience in ICT Consulting & System Integration

Today he play as Business-Driven Project Management Office (EMEA Business PMO) to design the PMO Strategy in adherence to the Business Strategy and Goals of EMEA South Region (Italy, Spain, Portugal, Turkey), apply the PMO Strategy to improve the Projects’ Portfolio Profitability, Lead the Bid Phase of new Key Opportunities, Lead the Projects’ Reviews with PMs, Set & Diffuse Best Practices, Standards and Tools to increase the overall Projects’ efficiency, the Margins improvements and the upselling to Customers
Today he also contribute “on top” to the PMO role, as Program/Project Manager to lead the Governance of Strategic ICT Projects belonging to the Public Sector, Telecom and Utilities within the ITOM and ADM Business Area

During his career, he managed Top Customers and Large Scale Deals, varying his Role from SW Developer, Solution Architect, Business Consultant, Program/Project Manager, Proposal Manager, AM Service Manager, PMO

He dealt with most of the  ICT Transformation aspects, addressing topics like: Contracts, Proposals, Governance, Risks, Suppliers, People, Technology, to ensure the overall Profitability and Quality of the implemented SW Solutions 

He played flexible roles, always working by Business Objectives and meeting significant economical and organizational results, either as an Individual Contributor or as part of a Team, at all levels within the Organization

Before joining HPE he worked as Project Manager and Partner Alliance Manager (the partner was Cisco System S.p.A.) in a large International Company (Cap Gemini & Ernst Young S.p.A) and before as Solution Architect and Project Manager in other two Companies (Sesa Italia S.p.A. and Progesi S.r.L.) implementing Projects of Defense, Aerospace and Telco

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RECENT EXPERIENCES

A) Role: EMEA Business PMO and Program Manager

Company Name: Micro Focus (ex Hewlett Packard Enterprise)
Dates Employed: Sep 2015 – Present   
Objectives: PMO Strategy to improve Projects’ Portfolio Profitability (Italy, Spain, Portugal, Turkey)

• PMO Strategy design in adherence to the Company Strategy & Goals
• PMO Strategy execution to improve Projects’ Portfolio Profitability
• Projects’ Portfolio Analysis on Performance, Trends, Risks, health KPIs
• Project Reforecasting, Financial Monitoring, Data Quality Assurance
• Bid Management of key opportunity with high Value / Complexity
• Proposal Review, Risk Analysis, Opinion/Risk Rating, Approval Board
• Project Reviews, Analysis and Improvement guidance to the PMs
• Best Practices, Standards, Tools design and diffusion to the PMs’ 
• SME on Waterfall & Agile disciplines, Processes Design, Risk Analyses
• Supporting PM on Project Kick-Off, Progress Meetings, Brainstorming 
• Contract Analysis and Mitigation action definition with the Legal side 
• Coaching and Mentoring to the Junior Project Managers and affiliates
• Marketing and Promotion of a Training Solution (Micro Focus ART)
• Program/Project Management with Waterfall and Agile approaches

Managed Volumes:
• Italy/Turkey Portfolio Value (Jul/17) 27 M$ (Revenue) / about 160 Projects inside / 19 PMs
• Spain/Portugal Portfolio Value (Jul/17) 21 M$ (Revenue) / about 120 Projects inside / 26 PMs

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B) Role: Service Manager for the Application Maintenance Services

Company Name: Hewlett Packard Enterprise  
Dates Employed: Mar 2014 – Aug 2015   
Objectives: Start-up of the AM Services for the Italy market

• Business Development (AM Selling)
___ Set Up of the AM Sales strategy for the ICT Italian Market
___ Set Up of the AM Business Plan (P&L Targets) & AM Sales Kit
___ Set Up of the AM Pricing Model & AM Technical Solution
___ Set Up of the AM Proposal Standard Template (Statement of Work)
___ Set Up and delivery of the AM Training for Sales and Project Managers 
• Delivery Management (AM Operation)
___ Responsible of the P&L of the AM Services for HPE (Costs and Revenue)
___ Periodic AM Reforecasting Session, with Risks and Unbilled Analysis
___ People Management of the AM Staff with hiring and training plan
___ Governance of AM Services addressing the formers “Pilot” Customers
___ Management of the Italian AM Organization, Processes and Staffing
___ Management of the Logistics of the Application Maintenance (Rome)

Managed Volumes:
• TCV > 2.800 K$
• Managed Staff 13 FTE

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C) Role: Program Project Manager

Company Name: Hewlett Packard Enterprise  
Dates Employed: Sep 2004 – Oct 2014   
Objectives: SW Implementation and Up Selling

• E2E Governance intended as the Overall responsibility to the Project, that’s
___ Project Management Plan, Budgeting, Scheduling, Stakeholder mgmt.
___ Communication Plan, Escalation Rules, Risk Assessment and Mitigation
___ Cost and Scope Management, Quality Plan, Test Plan, Change Control
___ E2E Project Governance, matching Scope, Plan, Quality, Cost, Schedule
___ Manage the Project Plan, Status Reports, Issues, Alerts, Signoffs, Closure
___ Manage the Risk, Influencing the Course and apply the Problem solving
___ Manage the Customer, Project Team, Partners, Suppliers (Task & T&M)
___ Manage the Financials E2E, including Budget, Revenue, Costs, Invoicing
___ Manage the Team’s Timesheets and Expense, Verification and Approval
___ Manage Contracts, Ts&Cs, Invoicing to Customer, Partners and Suppliers 
___ Forecasts Revenue, Costs, Resource requirements for the whole project
___ Promote the Upselling and lead the Proposal Management (RfI/RfP)

Managed Customers/Projects:
___ Customer: Wind S.p.A. / Project: IT Transformation / TCV > 500 K$ / Staff 7 FTE / 15 Months
___ Customer: Poste S.p.A. / Project: IT Transformation / TCV > 3.060 K$ / Staff 23 FTE / 54 Months
___ Customer: ENI S.p.A. / Project: Monitor & Automation / TCV > 400 K$ / Staff 5 FTE / 7 Months
___ Customer: ENEL S.p.A . / Project: ENEL Energy Portal / TCV > 7.500 K$ / Staff 60 FTE / 21 Months
___ Customer: CNIPA S.p.A. / Project: Asset Management / TCV > 600 K$ / Staff 5 FTE / 8 Months
___ Customer: Telecom S.p.A. / Project: Full ITIL Solution / TCV > 4.000 K$ / Staff 25 FTE / 8 Months
___ Customer: INPS S.p.A. / Project: Network Management / TCV > 500 K$ / Staff 5 FTE / 15 Months
___ Customer: H3G S.p.A. / Project: Svc Control Room / TCV > 3.000 K$ / Staff 20 FTE / 22 Months 

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D) Role: Business Consultant

Company Name: Hewlett Packard Enterprise  
Dates Employed: Sep 2001 – Aug 2004   
Objectives: Sales Support

Responsibilities: 
• Customer: Telecom Italia S.p.A. (Telco Sector):
• Collaborating with HP SW Services Sales, to the qualification of the new opportunities to the different Customer departments, addressing the whole ITOM solution areas belonging to the Hewlett Packard offering portfolio:
___ Leading as Business Consultant of the Presentation of New Technical Solutions to the Customer
___ Realization of the Technical and Economical Proposal in answer to RfI / RfQ / RfP / Tender

Managed Volumes:
• TCV > About 1.000 K$ / Year (corresponding to the Sales Force quota)

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p.s.
To receive a Full Detailed CV please to ask me to the mail address: stefame1stefame1@gmail.com
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