Project assistant/ document controller
Fed*** ***** (XX Anni)
Document Controller a Maire Tecnimont SpA
Uplevel School of management
Sesto San Giovanni,
Lombardia
Questo candidato e' disposto a spostare
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Esperienza
Document Controller
Maire Tecnimont SpA
giu 2019
-
giu 2020
• Ensure that all project documents are checked and submitted according to the company’s qualitative standards and on time • Document classification, sorting, filing, archiving and retrieval of documents • Distribute all engineering and contractor or vendor deliverable documentation in accordance with document management procedures and work instructions • Updating the status of the documentation through periodical report production
Front office agent
Style Hotel Milano
gen 2019
-
giu 2019
• Check in and check out operations, collect payments • Handle inquiries and reservations on the phone, emails, walk-ins and through the partner OTA • Handle complaints and specific customers requests • Welcoming guests and SPA customers • set meeting rooms and organization of private events in the SPA • Concierge activities: offering and reserving extra services like the private SPA of the Hotel, valet parking, Car Rental, Transfer, Excursions and Day Trips, Entertainments
Front office agent
Lardos Bay Hotel
apr 2017
-
nov 2018
• Check in and check out operations, collect payments • Handle inquiries and reservations on the phone, emails, walk-ins and through the partner OTA • Handle complaints and specific customers requests • Welcoming guests • set meeting rooms and organization of private events • Concierge activities: offering and reserving extra services like the private SPA of the Hotel, valet parking, Car Rental, Transfer, Excursions and Day Trips, Entertainments
Formazione
Master in Hospitality Management
Uplevel School of management
dic 2017
-
apr 2018
• Analysis of the management profiles in a Hotel, discussing their main tasks and the features needed to hold a management role. Focus on Guest Relation, MICE, F&B
Master Degree in Foreign Languages and Cultures for International Communication and Cooperation
University of Milan
set 2014
-
apr 2017
• Improving language skills and acquisition of juridical, economical, sociological and anthropological skills • Course of Russian Language for Tourism (RET) and achievement of the certification • Thesis Title: “Il parlato e lo schermo: problemi della traduzione per il sottotitolaggio” Grade: 108/110. Final work dealing with the necessary adaptations for movie subtitles
Bachelor Degree in Foreign Languages and Literatures (English and Russian)
university of Milan
• Practical and theoretical learning of English and Russian, linguistic studies applied on the literary and historical-cultural environment • Thesis: “Carmilla, ritratti femminili nella letteratura gotica dell’ottocento” Grade: 106/110, literary dissertation about 19th century English Gothic literature
Lingue
italian - native speaker
english - advanced
russian - advanced
german - base
Informazioni addizionali
Erasmus LLp
University of Birmingham (UK) LLP Erasmus Program - September 2013 – June 2014 • English and Russian language, literature and culture classes, translation, specialized translation It-Eng/Eng-It, Russ-Eng/Eng-Russ translation
semester of study in Russia
Rossiskij Gosudarstvennyj Gumanitarnyj Universitet (RGGU) Student Exchange Program – September 2015-January 2016 • Russian language and culture classes, interpretation, simultaneous translation, active and passive • Course of Russian Language as a Foreigner (TRKI) and achievement of the TRKI Certification for the level B2
IT skills
• ECDL certificate • Good knowledge of MS Office Suite: Word, Excel, Power Point e conoscenze base di Database • Base knowledge of Word Press • Good knowledge of Subtitle Workshop • Good knowledge of Capital Projects, Aconex and SharePoint platform • Hotel tools Filoxenia e Genius • Base knowledge of Photoshop
other courses
• German Language for beginners – September 2017-April2018 Basics of German language and culture, entry level to level A1.1 • Event Management – November 2017 (40 hrs) Basics of communication, analysis of the types of events, how to manage funds and budgets, how to deal with demanding requests
