Receptionist, sales, hostess, hr

Provide comprehensive administrative and personal support to founder of firm, with scope of responsibility that includes dictation, correspondence, office management, vendor relations, appointment scheduling, travel coordination, and event-planning functions.
Also was a Russian/English, English/Russian interpreter with foreign partners and clients.

As a hostess in a restaurant: Greeted and acknowledged guests and seat patrons by escorting them to assigned table, or communicate delays and offer additional services such as beverages to keep them occupied while waiting. Presented menus, created personal dining experience, answered questions, and offered information on menu items, beverages, and specials. Accepted and organized reservations, and prioritized reservations to accommodate customers. Prepared seating assignments prior to service and presented plan to restaurant during pre-shift meeting. Walked through dining room during service to ensure guest satisfaction and advised servers and bussing staff of specific service needs. Addressed guest requests or complaints, and escalated major complaints to manager.