Revenue manager / hotel manager / fron office supervisor

Cri*** ***** (XX Anni)
Front Office Manager a Aurelia Residence
Istiuto C2
Roma,
Lazio
Questo candidato e' disposto a spostare
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Esperienza
Front Office Manager
Aurelia Residence
ott 2016 - Attualmente
- Checking in and check out operation
- Guest relations
- Front desk duties
-Tours Reservations
Formazione
Diploma Liceo Linguistico
Istiuto C2
set 1989 - lug 1994

          
        
Lingue
english - C2
French - C2
Spanish - C2
Informazioni addizionali
I'm creative, self-managing and capable to adapt to different work conditions. I've been working over
fifteen years in the Hospitality and Travels industry, covering different positions in the
Hotels/Resorts/Restaurants and Tour Operators in several countries around Europe Asia and Africa.
I'm an highly effective team player who has great presentation skills, contagious enthusiasm and deep
rooted passion for excellence.
Please find enclosed my CV in application for the Regional Agent vacancy position.
These points from my resume and professional history highlight my skills:
▪ Excellent verbal and written communication skills.
▪ Deep knowledge of the Eternal City sights and tourist attractions.
▪ Guest oriented attitude, expert in multi languages clients dealing (French, English, Spanish and
Italian), always prompt with tips and suggestions.
▪ Proficiency in Microsoft Excel, Word, Outlook, and PowerPoint, e-mails management programs. OLTA
Sales management, able to use different channels managers and PMS such as Figaro, Booking
Expert, WebHotel, Nuconga, Scrigno, etc. (quick learning for those I don't know yet.)
▪ Revenue Management, Pricing Analysis, sales priority and yield techniques.
▪ Excellent leadership profile make me a valuable asset to train or support staffer to implement theirs
performances and to maintain appropriate operating standards.
My large experience allow me to candidate myself as an excellent match for the regional Agent vacancy
position.
I'll be glad to meet you for an interview as soon as you need.
Sincerely,