System administrator

1.	Compliance and Audit
2.	Customer Experience & Technology
3.	Execution excellence & Success factor
4.	Strategic Growth & Innovation
5.	Team Building
6.	Working on Linux Server and Windows Server
7.	Managed the installation of computers and related devices including servers and remote working devices to maintain successful user operations.
8.	Determined and implemented effective policies for IT equipment purchase and usage, maximising systems efficiency.
9.	Liaised with a variety of stakeholders to exceed expectations of service, ensuring goals and objectives were being successfully met.
10.	Managed third-party suppliers to effectively negotiate and manage projects for optimum outcomes.
11.	Implemented and regularly tested IT security systems to safeguard confidential data.
12.	Designed networks supporting 300+ users with security products that included firewalls, two-factor authentication and antivirus software.
13.	Built and oversaw a network infrastructure comprising Windows, Linux and virtual products.
14.	Assisted remote employees and made recommendations on how to handle system problems at home offices.
15.	Maintained security, backup, and redundancy strategies.

1.	Managing, Controlling and evaluating Information Technology, Computer system and data Ops
2.	Design, develop, Implement and coordinate system, policies and procedures specific to IT
3.	Ensure Security of Data, Network access and Backup Systems.
4.	Installation and up keep of CCTV, Wi-Fi, Biometrics, Routers, Servers, POS, SCM, EPBX System etc.
5.	Asset Inventory, conducting audits, vendor management etc.

1.	To support application such as POS retails, Microsoft Dynamics AX, Ticketing System, Remote support
2.	Supervision of IT Support Assistant within parameter by Senior MITs Manager
3.	Installation and configuration of Workstation and Server including OS updates.
4.	Ensure that all IT Systems are clean and well maintained and operated in accordance with sales, Inventory, HR, Finance and current health and safety regulations and report any cases of abuse of IT and AV systems and take appropriate remedial action.

1.	Handle daily technical support activities on desktop support, data network and server mgt.
2.	Train end users on usage of computer hardware and software
3.	Email Client Configuration & Support (Outlook and Outlook Express)
4.	Maintain computer peripheral devices like printers and resolve associated problem
5.	Maintenance of network and infrastructure components

1.	Desktop/Laptop/Printer/Software on-site and phone support.
2.	Backup system support and updating current infrastructure.
3.	Maintain overall ownership of user’s issue & service ensuring that they receive resolution with a reasonable timeframe.