CLIENT ADVISOR | PORTOFINO | TEMPO DETERMINATO MAGGIO - OTTOBRE
Descrizione dell'offerta di lavoro
He/She is a professional in the sales of luxury goods, and responsible for the satisfaction and loyalty of every customer.
Cooperates for reaching the qualitative and quantitative goals set in his/her department and in the store.
Responsabilities Is polyvalent, constantly operating to serve the store, with the aim of achieving the highest customer satisfaction Is aligned to the style and to the Brand qualitative standards during the whole sales process and after-sales Cooperates with his/her colleagues in order to create a positive environment in the store and pays attention to his/her performance level Receives and displays the products according to the established procedures Constantly maintains a tidy working place according to the Company guidelines Sales Is responsible for the sales process following the Company standards (“Loro Piana Selling Ceremony”) Provides and maintains a high level of customer service Manages commercial relations with clients in order to assure the highest level of satisfaction and enhancing each phase of the commercial relation Takes part in the store and department meeting Client Management and CRM Ensures the after-sales service with the same level of efficiency and care, in order to maintain the clients satisfaction and loyalty with the aim of promoting the Brand image Manages claims with the supervisor support Turns every touch point with customers into a positive situations, always promoting Brand image Communicates to the Management the collected information regarding clients Executes the follow up of clients’ requests Visual Takes care of the display maintenance in his/her sector, pointing out if something is missing or in need of maintenance Profile Relevant work experience as Client Advisor in a luxury boutique Aligned with the Brand identity and detail oriented Passion and high motivation for Loro Piana products and Brand Excellent interpersonal, teamworking and problem solving skills Good stress management, flexibility and adaptability Fluent English, both spoken and written; other languages are a plus
Dettagli dell'offerta
- Imprecisato
- Imprecisato
- 09/04/2024
- 08/07/2024
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Professionalità, affidabilità e resilienza mentale capacità di lavorare in un team, interesse ad apprendere nuovi compiti e crescere professionalmente buona conoscenza della lingua tedesca e italiana altre informazioni sul lavoro se interessati, inviare la lettera di candidatura e curriculum vitae (formato......
