CLUSTER REVENUE SPECIALIST

job description position overview.
the cluster revenue specialist, reporting to the area director of revenue, will support the revenue strategy and processes of our orient express hotels in italy (the opening “la minerva” in rome and “palazzo donà giovannelli” in venice).
the ideal candidate possesses a structured experience as revenue specialist within the luxury hotels.
our cluster revenue specialist will be a key person in the execution of revenue management solutions’ short- and long-term strategy, contributing to action plans and making analysis on revenue performances aiming to identify both the best practices and the areas for improvement.
as part of the revenue strategy projects, he/she will have to deal with data and statistics coming from different sources (pms, crs, rms, excel shared tools, market and distribution data files) and be comfortable with working with data regularly.
our cluster revenue specialist will also assist in key revenue management project initiatives and support executive stakeholders within the business in developing business strategies, inclusive of long-term goals and objectives, key risk management and driving business performances via the group’s revenue solutions.
our cluster revenue specialist is also highly collaborative in cross-functional team collaborations, working with business counterparts centrally, product, it and other stakeholders across the organization to ensure that the business’s departmental strategies are aligned to advance the overall strategy.
main responsibilities study cases to explore strategic solutions for revenue management, monitoring the key performance indicators (kpi) on revenue management system’s performances, participating to projects related to revenue solutions helping further optimization possibilities, assisting in preparing materials and presentations ahead of meetings and webinars, along with the area director of revenue, dealing with cross-departmental projects and developing sops for rm technology and the tools and processes for efficient and smooth roll-out of new solutions for the cluster hotels, interacting synergically with 3rd party vendors, peers, partners… passion for bi tools/processes ideas, erms, pms, crs and 3rd party technology knowledge is a plus.
qualifications 2 years’ experience in a similar role preferably in luxury hotellerie, excel and powerpoint high confidence, analytical skills and a strong interest in revenue management, knowledge and experience using google analytics, search console, paid media tools such as google and meta ads, and crm tools, a deep understanding of core digital marketing principles including seo, content marketing, link building, crm, ppc, paid social, and display advertising, english and italian high confidence are mandatory; french confidence is a plus, ability to work in a fast-paced environment and work on projects on your own, or as part of a team as and when required, high degree of self-motivation, organization and tenacity with great attention to details, strong communication and interpersonal skills with a proactive, positive and flexible approach, performance orientation and a forward-thinking approach in relation to the evolution of revenue management within the group and latest revenue innovations.