COACH - DEPARTMENT MANAGER

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Coach - Department Manager
Entra a far parte del team di NIKE, Inc.
NIKE, Inc. non si limita ad attrezzare i migliori atleti del mondo. Offre un luogo in cui scoprire le proprie potenzialità, superare i confini e oltrepassare i limiti. L'azienda è alla ricerca di persone in grado di crescere, pensare, sognare e creare. La sua cultura si alimenta con la diversità e la valorizzazione dell'immaginazione. Il marchio è alla ricerca di persone d'azione, di leader e di visionari. In NIKE, Inc. tutti i dipendenti apportano le proprie competenze e la propria passione in un contesto stimolante e in continua evoluzione.
Lavorare nel team Retail significa essere il volto di NIKE, Inc. Con l'accento sempre posto sulla conoscenza dei prodotti e sull'assistenza ai clienti, i team Retail di Nike offrono ogni giorno esperienze preziose ai clienti. Da Shanghai a San Francisco, ogni punto vendita presenta una prospettiva unica e ospita una comunità ispiratrice, composta da appassionati dello sport e dello stile. Una carriera nel team Retail di Nike richiede creatività e ambizione e offre la possibilità di crescere assieme ai migliori atleti, colleghi e partner del settore.
NIKE, Inc. doesn't just equip the world's greatest athletes, it explores potential, breaks down boundaries and pushes the limits of what's possible. The company seeks people who can grow, think, dream and create. Its culture thrives on embracing diversity and encouraging imagination. The brand needs talented people, leaders and visionaries. At NIKE, Inc. everyone contributes their skills and passion to a constantly changing, challenging game.
To work in stores is to be the face of NIKE, Inc. With a constant focus on product knowledge and customer service, NIKE's stores teams deliver valuable customer experiences every day. From London to Istanbul, each store has a unique perspective and contains an exciting community of sports and style enthusiasts. A career in retail at NIKE requires creativity and ambition, while offering the opportunity to grow alongside the industry's best athletes and teammates.”
Do you know, what we are missing to create the best retail team on the globe? Someone like YOU!
In our NIKE Retail Stores we use special job names for our positions: a Store Manager is called "Head Coach", an Assistant Store Manager is called "Assistant Head Coach", a department manager is called "Coach", a team leader is called “Lead“ and a Sales Associates is called "Athlete".
Join the NIKE, Inc. team!
As a Coach you are:
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Using your expertise in the field of exceptional consumer service to serve and deliver a premium brand experience to our consumers
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Leading, coaching and motivating the employees in your department and ensuring an excellent work atmosphere
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Managing the daily business in your department to reach sales targets (incl. digital services, visual merchandising, salesfloor)
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Identifying and improving areas based on feedback given by consumers
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Being a brand ambassador for NIKE’s initiatives including training your team
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Ensuring that the store complies with all NIKE standards and guidelines
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Cooperating with your business partners across stores and HQ
ATHLETE EXPERIENCE COACH
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Ensuring the team is equipped to deliver the highest quality athlete experience https://purpose.nike.com/
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Leading team Engagement on NIKE Community Ambassador activities
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Partnering with senior store leadership, you will oversee the hiring processes including onboarding
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Being responsible for store scheduling
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Working collaboratively with store team to implement & maintain a positive NIKE culture
CONSUMER EXPERIENCE COACH
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Leading by example and the delivery of our sales floor service and bring the consumer journey to life
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Ensuring the team is equipped with brand knowledge regarding all aspects consumer service including digital service enablers
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Completing specific training and share completion with athlete services
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Using data and analytics to provide insights and partner to achieve continuous improvement with senior store leadership
What you get:
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Attractive salary that evolves with the market and experience
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Opportunity on receiving monthly bonus payments
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Attractive online and in-store employee discounts
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Attractive Benefits Package, Pension & Share scheme
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Exciting development and career opportunities
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Regular training on leadership, sales and products
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A dynamic and motivating environment which values Diversity, Equity & Inclusion (DE&I)
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Staff dress to represent NIKE and foster our team spirit
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Access to sports activities
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Opportunities to participate in unique NIKE moments
What you bring:
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A passion for NIKE and/or love of sport
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Some experience in retail and/or leadership positions
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Very good command of English language (written and spoken)
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Experience and competency in serving exceptional consumer service
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Ability to coach and develop a strong team
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Strong focus on communication
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Flexibility to work in shifts and on weekends
NIKE, Inc. è un’azienda in piena crescita, alla ricerca di collaboratori che vogliono crescere con noi. Nike offre un pacchetto remunerativo generoso, un ambiente di lavoro informale, una cultura eterogenea e inclusiva, e un'atmosfera elettrizzante per lo sviluppo professionale. A prescindere dalla posizione geografica o dal ruolo, ciascun dipendente Nike condivide una mission entusiasmante: offrire ispirazione e innovazione a ogni atleta* del mondo.
NIKE, Inc. si impegna ad assumere una forza lavoro eterogenea. I candidati qualificati verranno presi in considerazione senza distinzioni di razza, colore della pelle, religione, sesso, origine nazionale, età, orientamento sessuale, identità di genere, espressione di genere, stato di reduce, o disabilità.
APPLY HERE