COMPUTER SUPPORT ADMINISTRATOR- ITALY

Computer Support Administrator- Italy Job Category.
Information Technology Time Type.
Full time Minimum Clearance Required to Start.
Secret Employee Type.
Regular-Long Term Assignment Percentage of Travel Required.
Up to 10% Type of Travel.
Local * * * What You’ll Get to Do.
CACI has an excellent opportunity for an experienced, self-directed, Computer Support Administrator (CSA).
This position is in support of a Department of Defense (DoD) organization, SETAF-AF located OCONUS in Caserma Ederle, Italy.
This position is required to travel OCONUS.
The Computer Support Administrator is responsible for maintaining, analyzing, troubleshooting and repairing personal computer systems, hardware, software, computer peripherals, and AV equipment.
Assist employees via remote access, phone, or in person.
May also mentor or train other Computer Support Administrators.
Candidates need excellent problem-solving and customer service skills, as well as extensive experience with desktop hardware, software applications, operating systems and network connectivity.
They must be customer service-oriented and proactive in anticipating and resolving problems while maximizing efficient use of computing resources.
Selected candidates may be required to provision and maintain mobile devices (NIPR, SIPR).
Selected candidates may supervise Computer Support Administrator teams.
More About the Role.
The successful candidate must be able to communicate clearly and succinctly both written and orally, and present products and ideas in a business-like manner.
The candidate will be required to work in dynamic fast paced environments that require team interaction and coordination of efforts.
The candidate must be experienced in interfacing with both client managers and system users.
Specifically the Computer Support Administrator will be responsible for supporting systems and applications on a geographically dispersed Windows 11 Enterprise network.
Installing, configuring and maintaining desktop and laptop PCs, mobile devices and peripherals, such as printers.
Installing and configuring application and operating system software and upgrades.
Configure, troubleshoot, and install Cisco VOIP phones.
Troubleshoot and resolve complex issues and work with other teams to identify root cause and resolution.
Multiple device configuration including personal device support and configuration.
Removing old equipment and performing data migration to new machines.
Experience in implementation and administration of infrastructure services like FTP, IIS, DNS, DHCP, and GPOs.
Analyzes user needs for business applications.
Researches alternatives and proposes solutions.
Coordinates hardware and software system installation and ensures specifications are met.
Create and maintain thorough documentation for all desktop solutions and troubleshooting instructions in the Knowledge Databases.
Working with hardware and software vendors to verify timely product delivery and ensuring that new equipment is installed and ready to operate on schedule.
Analyzing and making recommendations for hardware and software standardization.
Additionally, the CSA will provide remote support and/or travel to customer sites as required.
You’ll Bring These Qualifications.
Currently hold an adjudicated Secret Clearance and if needed to be able to obtain Top Secret Clearance with SCI Microsoft Certified Systems Administrator (MCSA) or Microsoft 365 Certified.
Endpoint Administrator or Microsoft Certified.
Azure Administrator Associate CompTIA Security + (IAT Level II or greater) These Qualifications Would be Nice to Have.
ITIL v3 - Foundation Automation using Microsoft PowerShell, VBScript, or batch files Adaptable to changing circumstances and operational needs Understanding of Department of Defense Military standards Experience working with basic networking to include foundations of Cisco Routers and Switches What We Can Offer You.
- We’ve been named a Best Place to Work by the Washington Post.
- Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.
- We offer competitive benefits and learning and development opportunities.
- We are mission-oriented and ever vigilant in aligning our solutions with the nation’s highest priorities.
- For over 60 years, the principles of CACI’s unique, character-based culture have been the driving force behind our success.
Company Overview.
CACI is an Equal Opportunity/Affirmative Action Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.
Pay Range.
There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications.
Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.
We offer competitive compensation, benefits and learning and development opportunities.
Our broad and competitive mix of benefits options is designed to support and protect employees and their families.
At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.
Learn more here The proposed salary range for this position is.
$ SEE YOURSELF AT CACI......
here you will have the opportunity to apply your innovative ideas to work that matters.
You'll grow in an environment that values ethics and integrity.
And you'll be at the core of some of our nation's most critical missions.
Discover the meaningful work CACI does and how you can make an impact.