DIRECTOR OF REVENUE

Company Description Mondrian Gold Coast is opening the doors late and we are looking for pioneers to launch the brand in Austrialia.
Job Description Planning & Organizing.
To drive the forecasting process for all operating departments, identify revenue potentials and supply and demand variables for the property.
To monitor changing market conditions and to assess the financial implications of market fluctuations on the property.
Assist in the preparation of the annual Sales & Marketing budget and business plan taking into consideration Market Mix, Occupancy levels, Average Room Rate & RevPar, Yield management and revenue streams throughout both rooms and food & beverage.
Gives feedback on developing, implementing and managing rate structures and strategies through market data review and demand analysis.
Manage all aspects of the reservations service and quality in the CRS, PMS and related systems Operations.
Focus on overall yield & REVPAR.
Verifies on a daily basis the daily arrivals and individual guest folios.
Maintain a consistent focus on improving the overall flow of Reservations operations.
To lead daily Reservations briefings and monthly team member meetings To drive the performance of the Reservations team members, including completion of performance appraisals, coaching counselling and performance management in conjunction with the People & Culture team.
Ensure the team work within the department with a sales focused attitude and team are aware of sales opportunities within the hotel/residences which will assist with the maximization of revenue.
Ensure all team members are aware of all room revenue targets and are kept informed of performance results.
Ensure guests are communicated with and assisted in an efficient, warm and professional manner by all team members.
To ensure a consistently high standard of grooming is followed and by self and team.
Have full knowledge of all products and services provided by the property and in the local area.
Actively review guest comments and feedback, communicate this with the team members and implement procedures to enhance guest satisfaction.
To use pricing models and accepted best practice to support the collective marketing efforts of the property.
Ensure that the reservations team drive, manage and maintain robust positive relations with all key accounts and business partners.
Be the key point for operational handling of all e-accounts rate loading and connectivity for, in cooperation with local and international sales offices.
Ensures that property rate and policy information is up to date on all 3rd party systems.
Maintains the highest standards of professionalism, ethics and attitude towards all hotel guests, clients, staff and employees.
Maintains professional business confidentiality.
Adhere to Company and Hotel rules and regulations at all times.
Coordinates e-marketing activities and initiatives with Director of Sales and Marketing.
Assist in the set up and maintenance of property CRS with regards to property information and images as per the pre-opening action plan and critical path.
Communicate with all 3rd party direct partners to enrol our property and execute all necessary actions.
To communicate clearly the revenue management strategies to the rest of the management team in a clear and appropriate manner.
To assist the Director of Sales & Marketing with pricing and demand projects based on a clear brief.
To carry out quantitative and qualitative market research to assist in the understanding of the market place.
Qualifications Prior experience as a Director of Revenue in a fast paced environment Love of numbers Able to persuade your colleagues about your opinion A great communicator with stakeholders across a business at any level You’re looking for a place where you can be you; no clones in suits here You’re not precious.
We leave our egos at the door and help get shit done You’re up for doing things differently and trying (almost) everything once You want to be part of a team that works hard, supports each other and has fun along the way Additional Information What’s In It for You Lots of opportunity to progress and switch it up as part of a global family of brands.
Competitive salary, and some nice extra perks across the Ennismore family of brands! Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact The opportunity to be yourself and collaborate with other bright minds in a relaxed, innovative culture lf and collaborate with other bright minds in a relaxed, innovative culture Mondrian Gold Coast is an equal opportunity employer.
We endeavor to select, place, train, and promote the best qualified individuals based upon job-related factors such as ability, work quality, suitability, experience, and potential.
You must have the right to work in Australia.