FOOD KITCHEN PRODUCTION LEADER

What you'll need to have • Good Knowledge about IKEA Food business solutions, compliance standards and Food safety standards and Local food legislations • Good knowledge about national business direction, consumer and market research, food trends and customer buying behaviour • Ability to handle multiple topics and changing priorities/deadlines • Self-reliant and self-motivated with a proven ability to work as part of a team as well as independently • Ability to work within a strong framework and to deliver strong business results through people • Experience in a customer facing environment • Capable of communicating in English, both in writing and verbally • Good oral and written Italian is mandatory.
language training is foreseen but a good command of Italian language must be reached quickly What you'll be doing day to day • Responsible for quality standards of customer experience in the customer and co-worker restaurant, implementing the global and national compliance standards, managing the food supply chain and range competence in the store.
• Act as a commercial business partner within the IKEA business in the store.
• Lead and coach the kitchen production team in optimizing and develop the IKEA Retail Food business, considering the IKEA brand position, strategies, legal compliance and people and planet positive in all IKEA touchpoints as well as promoting IKEA as a great place to work.
• Ensures implementation of global and national compliance standards to secure a safe environment for customers and co- workers and the customer experience and exceeding customer expectations • Secures the appropriate processes and procedures to secure quality of food, food safety, excellence in operations, introduce vitality and to reduce waste • Lead and manage the food supply chain for efficient ordering, production and inventory levels to maximize profitability • Secures that the retail foundations are in place to optimize quality perception • Ensure that the kitchen is in shape as new, that equipment is maintained and in full working order and nsure high quality standards of customer experience in the customer and co-worker restaurant and optimized levels of commerciality are achieved by cooperating effectively with the Commercial Restaurant Manager • Contribute to the creation and implementation of the unit business plan and the IKEA Retail Food business plan and other action plans • Secure a lean, diverse and high performing team through building IKEA Food and IKEA competence and leadership and empowering co-workers to act on their own initiative • Responsible for the implementation of the global and national people and sustainability strategies Together as a team We are the ones meeting our customers – in our stores, online, in our catalogue and beyond.
We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability.
Together with thousands of colleagues around the world we’re a diverse team working for the continued global success of the IKEA Concept – a concept that helps millions of customers create a better everyday life! Being part of the IKEA team has many benefits.
You’ll be part of an inclusive culture, driven by values and your growth will be guided by structured HR processes.
As part of the team you’ll have access to.
Structured HR processes to support you in your growth (onboarding, training, coaching sessions, internal recruitment opportunities, etc) Wellbeing Offering, including an Employee Assistance Program (EAP) that provides you with immediate and confidential support for any concerns related to your daily life.
Healthy and affordable food.
you will have access to a corporate canteen and will be able to enjoy a complete meal for just over 1€ Employee discount.
15% on the purchase of IKEA products for personal use IKEA Vouchers for the most important moments in your life (marriage, cohabitation, birth or adoption of a child).
Corporate discounts.
you’ll have access to portal dedicated to our co-workers to enjoy discounts for different activities such as travel, leisure, technology and more.
Bonuses.
we believe that everyone's contribution is needed to achieve (and exceed!) our goals.
Every year all the co-workers can be rewarded for how we develop our business together.
WE CARE FOR PEOPLE It takes the diversity of thought, background, and culture to make a great idea a reality.
We welcome candidates from all walks of life to join us, where we feel valued for our uniqueness and recognized for our diverse talents.