FRENCH CUSTOMER SERVICE REPRESENTATIVE FOR MAJOREL ITALY
Descrizione dell'offerta di lavoro
Description:
For an important partner in the cosmetics industry, L’Oréal Group, we are looking for brilliant resources to be included as Customer Service employees. The ideal candidate has a strong orientation towards the achievement of objectives, excellent interpersonal skills and shows a propensity to manage telephone contact.
Main activities:
- Respond to customer requests in a professional, precise and timely manner
- Management of calls, e-mails and chats relating to Information and Complaints
Requisiti di lavoro
Your profile:
- Excellent communication skills & high focus on customer satisfaction
- Native language skills in French or at least C1 level knowledge
- English knowledge at least B2 (written, spoken and read)
- Nice to have: knowledge of Italian or another European language
- Good IT skills - required competence and speed in the use of tools to report interactions
- Customer orientation, problem solving skills, teamwork
- Availability to work on shifts
- Prior experience in beauty sector and/or the role is preferential
Altre informazioni sul lavoro
Our offer:
- Competitive salary and benefits
- Flexible shift system
- Stable multinational company with interaction between different nationalities and cultures and the possibility of internal growth
- Modern and positive work environment
- Excellent public transport connections
- An international environment employing people from different nationalities and cultures
If you like to be part of this great journey and growing opportunities, please join us in a vibrant, multi-cultural city center environment. Explore you careers possibilities and work on your Personal Development. Above all, enjoy the experience of working with this highly prestigious brand L’Oréal Group!
Dettagli dell'offerta
- Tutta l'Italia
- 20159 - Viale Jenner
- Determinato, part time
- 1000€ - 2000€
- 16/02/2024
- 16/05/2024
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