GUCCI CLIENT ADVISOR (CHINESE SPEAKER) - VENICE FONDACO
Descrizione dell'offerta di lavoro
Following the House’s centenary, Gucci forges ahead into the next hundred years, continuing to redefine luxury while celebrating the creativity, Italian craftsmanship, and innovation at the core of its values.
Gucci is part of the global luxury group Kering, which manages the development of a series of renowned Houses in fashion, leather goods, jewelry, and eyewear.
Gucci is committed to building a diverse workforce.
We believe diversity in all its forms – gender, age, disability, nationality, culture, religious beliefs and sexual orientation – enriches the workplace.
It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world.
As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.
Discover more about Gucci at www.
ucci.
om.
Job Description Role Mission To provide customers with top quality service by meeting their needs and expectations as well as to increase the brand loyalty by communicating as “Gucci ambassador" the philosophy and the culture of the Brand.
Key Accountabilities * Serve customers accordingly with Gucci selling ceremony * Provide exceptional customer service experience by greeting, listening and assisting customers in exceeding their needs, demonstrating an excellent knowledge of the products as well as of Gucci history and heritage * Guarantee cross and up-selling for all product categories * Discuss with clients and give advice on general trends in fashion world and developments in luxury market, showing passion for fashion and luxury products * Build and strengthen relationships with customers, deal with different nationalities and personalities and put always the customers at ease * Ensure qualitative monitoring and updating of customer information, accordingly to the Company tools (CRM), in order to retain actual customers and detect new high potential ones * Ensure the achievement of individual and Store goals, enhancing and developing the business * Foster open and constructive communication with team members, being always collaborative and proposing effective solutions * Contribute to manage the visual display of the products in accordance with Gucci visual standards * Ensure store functional maintenance and appropriate levels of products on the sales floor, in line with Corporate policies and procedures * Ensure the products replenishment and physical inventory of merchandise * Follow Company grooming, accordingly with Gucci standards and policies Key Requirements * Proven experience in a similar role within fashion retail companies * Proven ability to drive and exceed individual and store result * Deep passion for fashion and luxury * Excellent commercial awareness and customers attitude * High flexibility and ability to adapt to different customers * Team-player mentality * Strong communication skills * Ability to work in a fast moving and dynamic environment * Luxury product knowledge * Fluent in Italian, English and Chinese Job Type Fixed Term (Fixed Term) Start Date Schedule Full time Organization Luxury Goods Italia S.
.
Dettagli dell'offerta
- LUXURY GOODS ITALIA S.P.A
- Tutta l'Italia
- Imprecisato - Imprecisato
- 28/03/2024
- 26/06/2024
Stiamo attualmente cercando un client relationship manager che sarà il punto di contatto principale per i nostri clienti... essere un punto di contatto per i clienti esistenti per questioni operative, garantendo un'ottima comunicazione con il team europeo... contribuire alla creazione di materiali di......
Apply today! description: for an important partner in the cosmetics industry, l’oréal group, we are looking for brilliant resources to be included as customer service employees... main activities: management of consumer requests relating to information and complaints through different channels (i......
Are you also #driventogofurther? join us now! equal opportunitiesat majorel we are committed to equal opportunities between men and women... whether you are an experienced professional or just starting out, we can offer you the right support to help you achieve your goals... responsibilities main activities:......
Are you also #driventogofurther? join us now! equal opportunitiesat majorel we are committed to equal opportunities between men and women... we guarantee compliance with preventive regulations to ensure the care for the safety and health of workers in our facilities or in teleworking......
Are you also #driventogofurther? join us now! equal opportunitiesat majorel we are committed to equal opportunities between men and women... whether you are an experienced professional or just starting out, we can offer you the right support to help you achieve your goals... requisiti di lavoro requirements......
Are you also #driventogofurther? join us now! equal opportunitiesat majorel we are committed to equal opportunities between men and women... we guarantee compliance with preventive regulations to ensure the care for the safety and health of workers in our facilities or in teleworking......
Main activities: management of consumer requests relating to information and complaints through different channels (i... your profile: must have excellent communication skills, empathy & high focus on customer satisfaction customer orientation, problem solving skills, teamwork native language skills......
Above all, enjoy the experience of working with this highly prestigious brand l’oréal group!... a core teleperformance commitment is to position top talent for success in this new chapter... requisiti di lavoro your profile: must have hair color background cosmetics and luxury sensitivity (personal......
Above all, enjoy the experience of working with this highly prestigious brand l’oréal group!... a core teleperformance commitment is to position top talent for success in this new chapter... apply today! description: for an important partner in the cosmetics industry, l’oréal group, we are looking for......
We believe that it's the people who make both companies genuinely exceptional and the combined organization will offer significant career development opportunities all around the world... we guarantee compliance with preventive regulations to ensure the care for the safety and health of workers in our......