INTERNATIONAL CUSTOMER SERVICE TRAINEE
Descrizione dell'offerta di lavoro
Icons of the “Made in Italy”, our brands are the result of the constant pursuit of excellence, respect for tradition and attention to product quality and sustainability, all values that have defined Gruppo Montenegro since its foundation in 1885.
Gruppo Montenegro is an organization committed to equality and inclusion to drive our business results and create a better future, every day, for all our employees, consumers, partners, and communities. We believe an inclusive culture allows us to match our growth ambitions and drive inclusion across the business.
Our International Sales Solution Area is looking for an intern to support the correct process of orders from international markets and that supports and collaborates with internal departments and customers in order to enhance business development.
Main Tasks & Responsibilities·
Ensure/Manage sales orders, prices and discount conditions and anagraphic customers in ERP
Monitoring of sales orders (price, promo applications), master data/customer contract management
Provide orders to warehouse and logistic
Ensure the administrative handling of returned goods
Ensure that invoices are correct and matched with conditions of original orders
Monitoring of orders process from entry to delivery and payment
Coordinate all activities in order to verify and record debit notes or issue credit note
Deal directly with customers and sales force either by telephone or mail to manage customer inquiries
Deal and coordinate with internal department to collect information required by markets
Manage and supervise all Exportation documents and certifications (Custom papers, Cmr collections, Certificate of Origin)
The profile requires
Soft Skills
Customer Oriented and Flexbile
Good oral and written communication skills
Technical skills
Degree in Languages or Economics
Computer skills (Microsoft Office, Power BI and database): intermediate level
SAP Knowledge preferred
FLUENT IN ENGLISH AND ITALIAN
What we offer you
Monthly reimbursement and free access to our canteen
Welcome pack and laptop
An idea acceleration mindset, where your ideas and opinions matter
Gruppo Montenegro is an organisation committed to equality and inclusion to drive our business results and create a better future, every day, for all our employees, consumers, partners, and communities. We believe an inclusive culture allows us to match our growth ambitions and drive inclusion across the business.
Dettagli dell'offerta
- Gruppo Montenegro
- 13/05/2024
- 11/08/2024
• resolve customer disputes to ensure fair value for the customer and company... • maintain industry leading levels of customer satisfaction... • guarantee an excellent spare parts delivery service • manage service-related customer concerns such as warranty issues, job scheduling, job progress, etc......
Per importante gruppo metalmeccanico operante nel mercato internazionale con sedi in italia e all'estero, ricerchiamo un/a service trainer specialist... la figura inserita, a seguito di un iniziale periodo di formazione e riportando direttamente al service manager, opererà nell'area post vendita estero......
Per importante gruppo metalmeccanico operante nel mercato internazionale con sedi in italia e all'estero, ricerchiamo un/a service engineer hvac... la figura inserita, a seguito di un iniziale periodo di formazione e riportando direttamente al service manager, opererà nell'area post vendita estero occupandosi......
Service_manager figura in grado di interagire con uno o più customer... inglese fluente e backgroud tecnico definizione delle timeline dei rilasci attività di coordinamento know how jira per la gestione dei tickets know how base comandi linux (apertura log, ricerca di errori/eccezioni) nice to......
Per azienda cliente operante nel settore dell’automazione di processo e nella robotica per i sistemi logistici, stiamo ricercando un/a service manager... il/la candidato/a si occuperà di: gestire l'ufficio service e personale tecnico trasfertista; raccogliere le richieste di assistenza telefonicamente......
Zur verstärkung unseres teams suchen wir: service manager industriefahrzeuge (m/w) arbeitsplatz in der nähe des gardasees, provinz verona aufgabenbereich: • ein hervorragendes after-sales-service und kundenzufriedenheit zu sichern... • englisch-, deutsch- und italienischkenntnisse standort cavaion veronese......
•provide initial training to new csrs (on product, telemarketing, and computer tools) for their incorporation into the service... •provide recycling training on qualitative aspects of service to the csrs that need it (telephone procedures and/or management) to correct deviations... are you also #driventogofurther?......
Altre informazioni sul lavoro competitive salary with performance bonuses; increased salary after the probation period; private health care insurance; paid initial training with different workshops and development classes; career growth opportunities within an international tech company......
Annuncio di lavoro: segretaria contabile amministrativa mb service italia s... unisciti a noi e supera ogni limite con mb service italia s... la nostra sede è ad afragola, nelle vicinanze dell'ikea... cosa offriamo: opportunità di crescita professionaleacquisizione di una conoscenza approfondita dei......
Stagista per la mansione di impiegato/a customer service e settore vendite... il presente annuncio è rivolto ad entrambi i sessi, ai sensi delle leggi 903/77 e 125/91, e a persone di tutte le età e tutte le nazionalità, ai sensi dei decreti legislativi 215/03 e 216/03... è quindi fondamentale la capacità......
