KEY ACCOUNT MANAGER - NEUROSCIENCE - SOUTH ITALY

The Key Account Manager will be a critical member of the team to maximize opportunities by identifying and removing system barriers, communicating to physicians & local health systems, and fostering collaborative projects between the client and Helt care organizations to improve patient outcomes. This is an exciting and sought after role - the successful candidate will need to be fluid to a changing environment and strategic priorities and have the opportunity in a changing regional NHS structure to flex their creative muscles to foster collaboration across multiple stakeholders and overcome challenges to deliver innovative treatment. The KAM will be the interface between our key customers i.e. HCPs and all relevant functions and management at the company. The successful candidate will work in a strong cross-functional team integrated with Marketing, Medical, RAM, PRA, and Corporate Affairs and manage the planning and execution of the activities in priority accounts for the Neuroscience area. The KAM will report the Neuroscience Business Unit Leader, dotted line the Regional Affairs Coordinators. Key Responsibilities Mapping and shaping the ecosystem (focus on key accounts, their diagnostic environment, and the referring network around them). • Map and document the Ecosystems for diagnosis and therapy in terms of patient flow. • Actively shape Diagnosis & Treatment pathway, including referral pathways, service redesign and finding solutions addressing capacity constraints. • Remove barriers to early and accurate diagnosis. • Execute and manage collaborative working projects in priority HCOs. • Partner with third parties to design & deliver local solutions and services. · Partnership development and management. • Responsible for local partnerships in collaboration with Medical, Mktg, PRA, Corporate Affairs to improve the ecosystem. • Seek out and prioritize priority partnership / collaboration opportunities, aligned to our brand & therapy expertise. • Identify the right activity and establish the program(s) and deliver with the support of the cross functional team including PRA, Corporate Affairs, Marketing, and Medical. • Use business information to identify variance in local account performance and collaborate on tactical plans to maximize performance. • Identify relevant opportunities to mobilize other functions into the account to drive further value (medical, health outcomes, partnership projects etc). Customers • Establish and grow sustainable and resilient relationships with key organized customers (HCP, local payors, etc. in alignment with crossfunctional partners) in the therapeutic area. • Structured identification of customer needs and insights • Work closely with customers individually to develop innovative projects and value-added programs that combine customer needs and patient care improvement. • Design value-added programs in a scalable way. Account Management • Establish and exemplify a cross-functional mindset in the account team. • Responsible for leading, coordinating and executing the account planning process with the cross-functional team • Scheduling, preparation and execution of reviews with management and senior management stakeholders. • Analysis and evaluation of relevant data and derivation of strategic conclusions and action instructions. • Active participation to Brand Teams Skills & Expertise • Good understanding of developments in the healthcare market and healthcare policy and their impact on clients. • Deep understanding of structures and processes in the therapeutic area of neuroscience. • Confidence in dealing and communicating at senior management level both internally and externally. • Strong business acumen and results orientation with a high degree of initiative, follow through and positive mindset. • Strong ability to holistically penetrate and structure complex organized structures and personnel interrelationships. • Strong analytical working skills and problem-solving abilities. • Superior ability to navigate and successfully implement complex projects through coordination processes with internal stakeholders. • Strong lateral leadership skills and ability to engage cross-functional team members including other field and office functions toward a common goal. • Strongly developed strategic mindset to analyze customer needs and derive conclusions. • High level of creativity to translate customer insights into value-added programs and solution approaches that align the customer's needs and Company's strategic interests in the therapeutic area. • Outstandingly positive work attitude, open to change and enjoys new challenges. Experience • Minimum 5 years of experience in the pharmaceutical or biomedical or medical device industry with responsibility for hospitals and other organized customer groups or equivalent experience. • Proven ability for successful lateral leadership of cross functional teams. • Proven ability to successfully execute large projects with internal stakeholders and customers from planning to implementation. • Fluent in written and spoken English. Qualifications • Master Degree/Diploma in Pharmacy, Life Sciences, Business Administration, Marketing or other relevant fields. • Previous experience in environment shaping Additional Preferences: • Previous experience in Neuroscience • Thrives in white space. • Strong business & scientific acumen • Demonstrated critical thinking skills (strategic, analytical creative problem solving) • Great communicator (simplifier) Location: South of Italy: Campania, Sicilia, Puglia, Calabria, Basilicata e Molise L’annuncio è rivolto ad ambo i sessi (D.lgs n. 198/2006) e nel rispetto di quanto disposto dall’art. 10 del D.Lgs n. 276/2003. I candidati sono invitati a leggere l’informativa privacy https://.../privacy-policy ai sensi dell'art. 13 e art. 14 del Regolamento UE 2016/679 sulla protezione dei dati. Aut. Min. Prot. R.0000155 del 31/12/2021.