PROPERTY SALES MANAGER - NH COLLECTION MILANO PRESIDENT

GENERAL TASK The Property Sales Manager represents primary the hotels he/she works in with a strong focus on all managed B2B segments per hotel.
Through a result driven approach, he/she can secure target results in the primarily B2B segment (BGR, MICE, COR, Leisure) and has a significant contribution to achieve the NH Hotels’ sales objectives, booking goals, and property revenues in rooms and food & beverage.
Represents the NH Hotels in his/her market in main strategic (Inter) national sales activities in the regional and local market, in line with the commercial plan.
S/he has a solid network and works closely together with Global, National and Regional Sales Team and will manage a proper action plan and customer centric approach.
S/he will manage an own account portfolio located in the region (PoSa) with (global) potential.
S/he will always sell the NH/Minor portfolio.
MAIN TASKS & RESPONSIBILITIES Demand Drivers · New business acquisitions, support of national and international customer relations and secures coordinated account management · Executes on the Sales strategy for the NH Hotels in his/her market · Monitor performance of the account portfolios and sales figures and take actions accordingly · Maintain and develop the RFP’s together with the National & International Sales Offices · Initiates and realizes NH Client events · Client retention of local and key accounts · Joins local networks · Attending the commercial meeting cycle and translating the revenue analyses of the NH Hotels in his/her market into sales activities · Make office visits and schedule Site Inspections to increase visibility & brand awareness and to generate new leads/business for all segments · Using internal Reports like “Daily Creation Rep.” and external Sales Tools like Mice View & Agency360 to generate new leads/business for all segments · Do relevant Site Inspections and try to do deep acquisition to generate new leads/business and new contact persons Conversion Drivers · Analysis of the current market situation and competitors · Being an extension of the Group Sales Office in converting pipeline BGR requests · Take ownership of important booking files (e.
.
from the Hot Leads Call / Dom.
Call) and assist together with GAH/AH and support in converting · First point of contact for all commercial concerns towards the HD’s, Rev.
Mngt and Organizers · Cross sells the total NH and Minor portfolio to shift and place the business best possible · Participates in sales calls with members of the on-property and/or off-property sales team to close on business.
· Be present and visible for our guest/client and staff in moments where it matters (site inspections, commercial visits, events etc) · Do relevant Site Inspections to get in a good contact with the client contacts Requisitos BUSINESS DEVELOPMENT SKILLS · Empathy to their client needs and capable of educating client as a consultant (pain points vs hotel solutions) · Map and qualify assigned account portfolio to understand booking behaviours and right client fit to NH product (price, channel, management model) · Understands where client’s influence opportunities are (direct and indirect) · Hybrid selling skills and balance relationship management based on client’s value and relevancy; be efficient with sales time (activity ROI) · Understanding of Total Account management (multi-segment and multi-level) · Conversion driver and capable to connect with internal stakeholders Rev.
Mngt, GEM and Ops · Have the right hunting profile to seek new business opportunities · Preferably experienced with Lanyon, Hotelligence, MiceView, SAP TMS and C4C · Productivity and efficiency focus · Team flexibility · KPIs follow-up ? easily measured · Deep knowledge of NH’s products and pricing · Clear and effective communication REQUIREMENTS · Graduate from a Commercial education or Hotel Management school on Bachelor level.
· Minimum of 3 years Sales experience in the hotel industry or similar industries · In the possession of a driver’s license · Fluent written and verbal communication in the common national language and English and preferably a second language Se ofrece WHAT DO WE OFFER In this position you are working for NH Hotel Group; a professional and international hotel chain.
We understand that people make the difference which is conveyed in our excellent working conditions.
· NH University.
excellent training & (international) development opportunities · Employee rate in all NH hotels worldwide · Invite your friends and family for city trips in all of our NH Hotels worldwide and 30% discount on our restaurants and bars! Excellent career opportunities.
all employees of NH Hotel Group are given priority on internal vacancies worldwide All applicants are invited to consult the privacy policy - European Regulation (GDPR) and to indicate in their CV explicit authorization to the processing of personal data as specified in the legislation herein.