ROOM SERVICE SERVER

Job Number Job Category Food and Beverage & Culinary Location The St.
Regis Belgrade, Nikolaja Kravcova 1a, Belgrade, Serbia, Serbia VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY   Serve food courses and alcoholic beverages to guests, including serving food and beverages in guest rooms.
Set tables according to type of event and service standards.
Set in room dining table according to standards.
Answer questions on menu selections.
Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability.
Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
Record transaction in MICROS system at time of order.
Check in with guests to ensure satisfaction with each food course and/or beverages.
Maintain cleanliness of work areas, china, glass, etc., throughout the day.
Complete closing duties, including restocking items, turning off lights, etc.
Present physical and accurate check to guest and process payment.
Monitor, track, and pick up the dirty service trays, trolleys, from hotel rooms and floors according to standardards and procedures.
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
Speak with others using clear and professional language.
Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
Ensure adherence to quality expectations and standards.
Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS  Education.
No high school diploma Related Work Experience.
At least 1 year of related work experience Supervisory Experience.
No supervisory experience is required   Marriott International is an equal opportunity employer.
We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.
We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Combining timeless glamour with a vanguard spirit, St.
Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world.
Beginning with the debut of The St.
Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.
We invite you to explore careers at St.
Regis.
In joining St.
Regis, you join a portfolio of brands with Marriott International.
Be where you can do your best work,​ begin  your purpose,  belong  to an amazing global​ team, and  become  the best version of you.