SHOP ASSISTANT M/F

Shop Assistant is responsible for assisting customers during the purchase process.
S/he provides a service to customers in accordance with the given guidelines and the business objectives.
The Role has 2 main objectives.
A) S/he assists the customers in accordance with the service model, quality standards, retail guidelines and Brand philosophy B) Achieving the business objectives both individually and in team.
S/he reports to the Floor Manager Responsibilities.
- Pursue the specific objectives assigned by the Store Manager/Floor Manager in order to contribute in the achievement of the overall objectives of the store, both in terms of quantity (budget, turnover, profitability) and quality (Brand image) - Follow and apply the Brand guidelines in relation with the standard service model and the required level of relationship with the customers - Perform the duties assigned by the Store Manager/Floor Manager, related to the needs of the stores, for instance.
- manage the warehouse properly organized (size, type, style, color, or product code) - Take delivery of goods and supplies in a timely manner - Define and marks the alteration lines to fit garment on the customer's body - Ensure that all merchandise is properly displayed and organized taking care of the visual merchandising, both in store and in windows, following the VM guidelines - Receive payment by cash, check, credit cards, vouchers, or automatic debits - Follow the procedures in full compliance with all the assigned activities - Maintain and update professional and technical knowledge as trained and provided by high-ranking Managers - Perform other duties as assigned by the Store/Floor Manager and related with the store activities