SHOWROOM SALES ASSOCIATE

Arper is a global design brand that envisions products for the ways we live. Founded in 1989 in Monastier di Treviso, Italy, Arper has grown into an international voice in design. We are family owned and independently run, guided by strong values and deep sensitivity to those who use our products everyday. Life is a constant conversation with the environment around us. As the boundaries of our world melt away, work and home become one, and we are compelled to act with agency, we are all presented with the same question: how do we want to live? This project of living inspires our work and our vision. THE PROJECT OF LIVING — For Arper, the project of living is a dialogue that embraces change, whether it applies to the world as a whole or to people as they evolve, at all stages of their lives. Underlying everything we do is a sensitivity towards the communities, relationships, environments, and individuals for whom we design. We believe that spaces shape ideas. We aspire to a beautiful world. We create furnishings that support harmonious, comfortable living in its many forms, that inspire and grow with us over time. We create spaces and solutions to move forward with intelligence and ease. Together, with our clients and partners, we design the world we want to live in, with openness and humanity. OUR VISION — A beautiful, vital world. OUR MISSION — To create spaces and solutions that shape the project of living. OUR VALUES — Responsibility, care, openness, imagination, courage. The role of Chicago Showroom Sales Associate is essential to supporting our efforts in the Midwest. This position maintains the showroom and helps to support the broader Sales team; particularly in the Midwest and Chicago metro area. RESPONSIBILITIES include the following. Other duties may be assigned. · Be knowledgeable about all Arper products and services to act as a resource to clients · When necessary, help Chicago sales team manage project opportunities through all phases from initial evaluation to post-installation follow-up and support · Prepare offers on your own and/or with the support of the Arper's Bidding department · Assist Chicago Sales team in managing warranty claims in a timely manner with accuracy and attention to detail and a customer-centric approach · When needed, represent Arper to clients, showroom engagements, sales calls, and at tradeshows and other related events · Utilize Salesforce (CRM) to manage all sales activity, helping to ensure the Chicago team’s information is up to date and accurate · Manage furniture and finish sample inventories in the showroom · When required, coordinate through a messenger furniture pick up and return · Help organize events in the showroom and perform other duties as assigned · Collect feedback from current or potential customers and share with internal team Qualifications: · Customer service experience required · Business development and industry experience preferred · Results-oriented strategic thinker with quality and depth of decision-making · Bachelor's or Architecture/Design degree preferred · Strong business acumen, customer service and project management skills desired · Proficient with Microsoft Office and various CRM and Project Management software tools · Commitment to delivering best-in-class client experience, always acts with customer’s needs in mind, dedicated to meeting the customers’ expectations, adjusting the strategy as needed · Successfully manages multiple and competing projects and deadlines · Demonstrates integrity and trust by acting ethically and gaining the trust and respect of others · Excellent communication, public speaking and presentation skills - writes, speaks, and presents information accurately, concisely, and compelling across communication settings and to a variety of audiences Your personality: Outgoing and proactive problem solver having a can-do, solution-oriented mindset; focus on how to drive to the best possible outcome Be relentless, resourceful, and entrepreneurial; with a commitment to continuous improvement Be nimble and flexible; adapt quickly to changing circumstances or new insights Operate in a prioritized fashion; know what you are trying to get done and focus your resources Be in the details and hands on; think strategically but drive to action Arper USA, Inc. is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class