TECHNICAL CONSULTANT FLOORING JOB

Compensation Data £ Mission Details Division.
Construction Department.
Professional Wall and Flooring Division JOB TITLE.
Technical Consultant SITUATION IN ORGANISATION Reporting to Stephen Thornton- Technical Manager Wall & Floor JOB DIMENSIONS Technical Support- contractors, distributors and Bostik sales team   ACTIVITIES Site Visits.
A major part of the role is to effectively plan and report on site visits on behalf of contractors and distributors.
Site visits require full use of appropriate PPE and liaisons with main contractors on site to ensure all H and S elements are complied with.
Functions on site will include moisture testing, complaint analysis, product application trials and evaluations.
Reporting.
Reporting to include full factual write up of results from site visits in order to offer product recommendations.
This is to be done in a standardised agreed format within the technical department.
Complaints to be fully reported and registered within the Bostik complaints system.
Where appropriate follow up testing of products liaising with Bostik Laboratory and, if required, external test houses.
Utilisation of Salesforce customer database is expected as part of the role.
Training.
Working in conjunction with Bostik Training Manager and relevant ASMs, product training for customers at head office, sites or customer premises will be required.
This will include both practical and theoretical training, so a full understanding of product application and PowerPoint presentations is required Working within the technical support team you will be required also to attend and participate in flooring sales meeting including ongoing training of the sales team.
Customer support.
The role involves direct communication, by telephone, email and face to face with a wide range of contractors, distributors etc so good interpersonal skills are required.
The ability to keep a calm demeanour in pressurised situations will be a major benefit.
A questioning and inquisitive approach is desirable to enable resolutions to flooring problems/challenges to be formulated.
Support for new product development to include arranging, attending and reporting on site trials and liaising with Bostik development team to evaluate products during the product development phases.
Reporting of such activities is required Full ongoing training will be provided where required The role will require excellent self-motivation and time management.
It will on occasions involve work outside of normal office hours and will require some overnight stays away from home.
CONTEXT AND ENVIRONMENT Area to be mainly but not exclusively North of England and Scotland.
ACCOUNTABILITIES Reporting directly to the Construction Technical Service Manager.
Part of the professional flooring technical support team.
QUALIFICATIONS / EXPERIENCE REQUIRED A full UK driving license is required.
Experience of commercial flooring applications and installations is desirable.
Who we are? Arkema is a world leader in Innovative Materials for a Sustainable World with the ambition to become a pure Specialty Materials player.
We thrive as One Arkema, comprised of many businesses and brands including Bostik, ArrMaz, and more! and operating with a global reach in 55 countries with more than employees.
Each one contributes to positioning Arkema as a recognized leader of specialty chemicals and advanced materials, reporting annual sales of €11.
billion, of which 2.
% allocated to R&D for researchers in 16 R&D centers.
If you pursue excellence, love innovation and are inspired by challenges, we encourage you through www.
rkema.
om to learn more about our values – Solidarity, Performance, Simplicity, Empowerment, and Inclusion – and how we concentrate on advances in bio-based and recyclable materials, new energies, water management, electronic solutions, lightweight materials and design, home efficiency and insulation.
Reaching far beyond your discoveries! The legal information below pertains specifically to positions posted in the United States, however we strive for diversity, equity and inclusion in all the countries that we hire.
Arkema Inc.
provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
In addition to federal law requirements, Arkema Inc.
complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
This policy applies to all terms and conditions of employment, including recruiting and hiring.
Visit our LinkedIn  , Youtube  ,  X  ,  Facebook  , Instagram       Who we are? Arkema is a world leader in Innovative Materials for a Sustainable World with the ambition to become a pure Specialty Materials player.
We thrive as One Arkema, comprised of many businesses and brands including Bostik, ArrMaz, and more! and operating with a global reach in 55 countries with more than employees.
Each one contributes to positioning Arkema as a recognized leader of specialty chemicals and advanced materials, reporting annual sales of €11.
billion, of which 2.
% allocated to R&D for researchers in 16 R&D centers.
If you pursue excellence, love innovation and are inspired by challenges, we encourage you through www.
rkema.
om to learn more about our values – Solidarity, Performance, Simplicity, Empowerment, and Inclusion – and how we concentrate on advances in bio-based and recyclable materials, new energies, water management, electronic solutions, lightweight materials and design, home efficiency and insulation.
Reaching far beyond your discoveries! The legal information below pertains specifically to positions posted in the United States, however we strive for diversity, equity and inclusion in all the countries that we hire.
Arkema Inc.
provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
In addition to federal law requirements, Arkema Inc.
complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
This policy applies to all terms and conditions of employment, including recruiting and hiring.
Visit our LinkedIn  , Youtube  ,  X  ,  Facebook  , Instagram