LAVORO GUEST RELATION HOTEL AMALFI, CAMPANIA

You are a key representative of our hotel and brand, and as such you will need to anticipate guest needs, and handle inquiries in a helpful and attentive manner...

To understand and adhere to all hotel policies and standard operating procedures with regard to guest service, how to run the operation, and personal discipline...

It will be your responsibility to anticipate all guest needs and handle all guest inquiries... you will ensure all issues pertaining to guest satisfaction are met...

You will fill one of the most important roles in influencing guest satisfaction... you will need to understand and adhere to the standard operating procedures in...

You will ensure monitoring of daily arrivals for all guest requests to be carried out and communicated to... taking care of internal digital communication qualifications...