LAVORO CUSTOMER PROCESS IMPROVEMENT MANAGER BOLOGNA, EMILIA ROMAGNA

) within every step of the customer journey; define an evolutionary customer strategy: how to adapt the strategy to digital and traditional channels...

Own the end-to-end customer journey and key sales conversion kpis... track and report on the effectiveness of marketing initiatives, making data-driven recommendations...

The role also includes ownership of the monthly closing process according to group policies and monitoring kpis to maintain high service levels across the finance...

The process is fully digitalized and aimed at continuously improving the development trajectory of the individual and the company... everything is just a click away...

Kpmg advisory offers consulting services to companies to assist them in business model transformation, process improvement and digitisation, risk analysis and management...