LAVORO CUSTOMER SERVICE OPERATIONS MANAGER FRASCATI, LAZIO

Regular reporting to desp service manager on service operations... provide requirements for the operations monitoring set-up and service evolutions...

Execution of transfer to operations of service applications... it service infrastructure housekeeping... management of service incidents and anomalies...

Provide service desk and second line support... identify and report to the customer any problem or incident... the mission and payload operations of esa's earth...

Solution oriented mindset, with a customer focused communication skill... participation in the quarterly opt-mpc regular service reviews (rsr), and reviews of the...