LAVORO DIRECTOR SERVICE OPERATIONS FRASCATI, LAZIO

Regular reporting to desp service manager on service operations... provide requirements for the operations monitoring set-up and service evolutions...

service management skills: focused to service quality and continuity... contributing to service catalogue maintenance... supporting it projects in the operations...

Execution of transfer to operations of service applications... it service infrastructure housekeeping... management of service incidents and anomalies...

Provide service desk and second line support... the mission and payload operations of esa's earth observation satellites are managed here, and esrin is the primary...

Participation in the quarterly opt-mpc regular service reviews (rsr), and reviews of the relevant documentation... support the ground segment (gs) operations coordination...