LAVORO OPERATIONS MANAGER SERVICE CENTRE FRASCATI, LAZIO

Regular reporting to desp service manager on service operations... provide requirements for the operations monitoring set-up and service evolutions...

It service infrastructure housekeeping... execution of transfer to operations of service applications... management of service incidents and anomalies...

Participation in the quarterly opt-mpc regular service reviews (rsr), and reviews of the relevant documentation... support to the sentinel-2 data quality manager...

Provide service desk and second line support... dedicated to the european space agency’s earth-observing activities, esa-esrin is the european centre of excellence...