LAVORO SERVICE DESK IT FRASCATI, LAZIO

service management skills: focused to service quality and continuity... contributing to service catalogue maintenance... responding as escalation point for service...

Esperienza pregressa in ruoli di help desk it, help desk tecnico, addetto alla gestione dei ticket, customer service, supporto agli utenti... diploma e/o laurea...

it service infrastructure housekeeping... management of service incidents and anomalies... second level of help desk technical support... company events...

Provide service desk and second line support... identify and report to the customer any problem or incident... s and native shell scripting... what we offer...