LAVORO CUSTOMER TECHNICAL SUPPORT LODI, LOMBARDIA

Provide technical evaluation of supplier proposals... provide technical support for lcc (local control cubicle) suppliers, testing, installation and commissioning...

Provide technical support during the technical meeting, product presentations and negotiations and offers product/solution/service related training...

Your background   technical diploma and/or degree...   contribute to customer satisfaction by executing work according to customer order and expectation...

Implement customer feedback mechanisms to continuously improve service delivery... build partnerships and alliances to support expansion efforts and achieve growth...

It includes ensuring a proper support agreement and that a service management system is in place and aligned with hitachi energy standards...

support the development and execution of risk mitigation strategies... support the team in addressing project-related challenges and bottlenecks...

support global operations:   provide technical support to business units and customers, ensuring timely updates to products and processes across the global network...

support supply chain management in negotiations, claims and project changes; 4... act as key contact for the customer and an escalation point for project issues...

Responsible to select right tools, configure and roll-out it pm tools as well as to ensure right level of support and training is provided...  interacts with functional/business...

Your background   7 - 10 years of relevant working experience, preferably in global compnies 3 + years in managing third party providers on global scale  ...

They will be at the forefront of developing, overseeing, and optimizing our training networks across multiple regions and partners, ensuring the delivery of high-quality...