LAVORO CONTACT CENTER QUALITY MONITORING MILANO, LOMBARDIA

You will vibe with us la risorsa ricercata è un* training & quality specialist, che verrà inserit* all’interno nel dipartimento customer excellence che si occupa...

Job scope and main responsibilities: main purpose of the job: lead the customer interaction center and drive performance as a channel... perform regular market benchmarks...

You are comfortable in being one of the main points of contact for crisis/emergencies... â  you’ll be accountable for reporting on product quality kpis with your...

This team represents the point of contact between stores inside the region and corporate functions... analytical skills are also required in order to support the...

In doing this, you will represent the point of contact with our suppliers for monitoring the execution of their operational activity and for requesting and verifying...

Manages the performance appraisal of around 10 direct reports, setting goals and kpis and monitoring their achievement... ensures the data reliability of all group...