LAVORO CUSTOMER SERVICE GERMAN NATIVE MILANO, LOMBARDIA

Exposure to customer success or customer service strongly preferred... native or bilingual proficiency in english... customer-first mentality; ability to empathize...

English, german is a plus... deliver a high level of customer contact with key distributors, dealers, and strategic customers... familiarity with key sales concepts...

Will configure, maintain and evolve for continuous improvement of service levels the native operations tools of the main cloud hyperscaler platforms and any third-party...

This role requires a native german speaker with a strong understanding of regional market dynamics and customer behavior (based in milan)... italian) are a plus...

Familiarity with customer support and crm software like salesforce is an advantage... ) ensure data quality on the balancing service provider side for all incoming...

Understand and define linkages between customer strategic objectives and process improvements, using both analytical tools and consulting techniques...

● acts in line with the service level of the client assigned... analysts within the customer success team are responsible for the execution of projects with limited...

Tale design deve allinearsi alla strategia di business e ai trend di sviluppo tecnologico emergenti (come telco cloud, open ran, automation e l'introduzione di ai/ml)...