LAVORO CUSTOMER SUPPORT ENGINEER SERVICE PARMA, EMILIA ROMAGNA

Responds to customer support calls within an assigned territory... may develop new customer service/product agreements... escalates complex issues to greater level...

Responds to customer support calls within an assigned territory... may develop new customer service/product agreements... key responsibilities: + provide technical...

Develop service catalogue for the application’s support & administration, stakeholder mapping and define service level agreements... build standard and ad hoc reporting...

That is why we offer flexible working approach, remote working, support in the relocation process, tax assistance service for foreign colleagues and many other people-care...

Participate to regulatory inspections and customer audits as required...     ensure that relevant customer distribution complaints are dealt with effectively...