Sap brim consultant

Professional Summary:
•	I have experience of 7.5 years in IT consulting and Product development in SAP Domain.
•	Expertise in Hybris Billing / SAP BRIM / SAP CC /SAP CI along with experience with S/4HANA and S/4CRM on premise and cloud.
•	Expertise in SAP CRM Sales Order Management (SOM) with S/4CRM
•	Experience in Building the SAP CRM solution for Subscription orders
•	Expertise in the Configuration & implementation of CRM SOM (Integration with SAP Convergent Charging & SAP Convergent Invoicing)
•	Worked with Transaction Replication (CC & CI)
•	Worked with CRM Middleware setup (Product Replication, Business Partner, Business Agreement) between CRM & ECC/S4  
•	Functional/technical proficiency with a good amount of SAP experience implementing SAP CRM SOM primarily in Hybris Billing projects.
•	Experience defining systems strategy, developing systems requirements, designing and prototyping, testing, training, defining support procedures, and implementing practical business solutions under multiple deadlines.
•	Experienced in leading functional workshops
•	Expertise in SAP Convergent Invoicing and Convergent Charging.
•	Experience in Integrating SAP Convergent Charging with SAP Convergent Invoicing
•	Hands-on experience on SAP Convergent Invoicing, Consume to cash, Master Data and Postpaid accounts scenarios of Telecom industries.
•	Hands-on experience in designing Billing Process flow in Contract Account Receivable and Payable (FI-CA).
•	Hands-on experience on Design and configuration of e2e convergent invoicing processes with Integration of SAP Convergent Charging, Sales and Distribution (SD) and CRM for Telco
•	Experience in integrating SAP Convergent Billing Documents with FIAR
•	Integration with Hybris Commerce via HBCI 
•	Training experience on Hybris Billing AC233, AC235, and AC245.
•	Good Knowledge experience in on S/4 HANA Sales and Distribution (SD)
•	Knowledge on C/4 HANA Sales and Services
•	Very strong knowledge and experience of Scrum / Agile.
•	Excellent verbal and communication skills has a clear understanding of business procedures and the Ability to work as an individual or as a part of a team in Agile Methodology.



Work Experience

Client			:	 T-Mobile 
Position		:	 SAP Hybris Billing Lead Consultant  
Environment		:	Implementation
Duration		:	May 2019 to Till now.
Description:
T-Mobile Netherlands Holding B.V. operates as a holding company. The Company, through its subsidiaries, provides wireless communication services that offers voice mail, internet access, and multimedia and short messaging. T-Mobile Netherlands Holding serves customers in Netherlands.

Responsibilities:
•	Configured SAP BRIM (SOM) module and products / packages conforming to the T-Mobile Standards & Requirements.
•	Configured Subscription Order Management (SOM) for T-Mobile.
•	Lead interactions with customers and guide the offshore team in BRIM Solutions.
•	Lead functional and technical team and also worked on scenarios related to Provider order, Rate plan product management, Rating and charging, Billing and Invoicing. 
•	Worked on S4/HANA Convergent Invoicing and its integration with Convergent invoicing and Convergent Charging.
•	Setup Billable item management and Consumption item management in the Convergent Invoicing system.
•	Modelled invoice creation from billing document multiple systems (from CC and S4/HANA Sales system).
•	Worked on Advanced variant configurations for product setup on different telecom scenarios. 
•	Configuration of Billable items / Consumption items in the Convergent Invoicing system.
•	Requirement Gathering and address the solution gaps for SOM, Convergent Invoicing Convergent Charging Pricing.
•	Designed service provider master data, rating logic concepts, charging logic concepts, customer master, data architecture, and integration.
•	Worked on integration testing and system testing.

Client			:	 Bosch Security Systems 
Position		        :	 Hybris Billing Consultant
Environment		:	Implementation
Duration		        :	July 2017 to April 2019.
Description:
Bosch security systems have a distributor chain to sell their Security services to Customers. This Project is to implement a B2B Hybris Commerce Portal that enables Distributors to register and subscribe for Services offered by Bosch and be able to Bill the Customers through Hybris Billing Solution.


Responsibilities:

SAP CRM SOM

	Configured of Subscription orders in SAP CRM / SAP ECC System
	Provider Order 
	Master Agreement
	Provider contract 
	Sharing Order 
	Sharing Contract 
	Configured Contract & Change Processes.
	Provider Contract Change ISTA Process Ex: - Service Plan change, Extension and Termination.
	Change Technical Data ISTB process Ex: - Change Device ID
	Lock/Unlock ISTC Process Ex: - Stop Service and Resume services
	Configured and Enhancement of Order Distribution Infrastructure (ODI).
	Enhancement of fulfilment process of the subscription orders across the downstream systems.
	Designed the Product Configuration to meet the Customer offerings and Product.
	Enhancement of CRM WebUI Components.
	Configured End to End Processes for Usage Based Billing for Customer Scenarios.
	Design of Hybris Integration for creating the Provide Order and Provider Contract.
	Maintained Pricing in CRM system for different pricing conditions based on the product and other categories.
SAP Convergent Charging 
	Pricing Replication to SAP Convergent Charging from SAP CRM.  
	Have replicated master data in different systems (ERP, CRM, CC and CI) across the landscape.
	Experienced in deploying and supporting SAP Convergent Charging Configuration and customization any versions of CC Core Tool, CC IEC and BART.
	Configuring Charge Plans with Recurring Rates Mapping Tables.
	Worked on SAP CC web services and API’s.
	Set up Charge Plans Pricing for Data / Monthly / SMS Charges for Customer Subscriptions.SubscriptionsIEC Scenarios for Bulk loading of Customer 
        Consumptions 
	Have shared ideas to improve/simplifimprove/simplifyon of customer requirements. For Ex: counter sharing concepts in CC system.
	Tested the charging and rating scenarios using SOAP UI to create corresponding billing entities.
	Trace and Troubleshoot SAP CC / SAP CI Errors
	Configured and deployed SAP Convergent charging System for client specific Billingclient-specificecom).
SAP Convergent Invoicing 
	Setup of SAP CC – FI AR Integration
	ECC Billing Document Configuration for Convergent Invoicing  Billing Document Type
	Configure Billing Items to Sales Order Item Categories
	Configure Convergent Invoicing Billing Process    
	Billable items and Consumption items in Convergent Invoicing system 
	Configured to integrate Convergent Invoicing Billing with SAP ECC SD Invoice.
	Demonstrated abilities and Gathered requirements, demonstrated and executed customer related business process.

Client			:	 Agilent Technologies Inc. USA 
Position		:	 Consultant
Environment		:	 Support
Duration		:	 Feb 2016 to June 2017.
Description:

Agilent Technologies manufactures Healthcare equipment’s for Medical Laboratories. Agilent also provides services for their equipment’s installed at customer site. Agilent has implemented SAP CRM to manage their Service operations, including, Service Contract Management, Service Order Management, Service Confirmation and Customer invoicing.

Responsibilities:

	Support Service Contract Process, from contract set up until Billing. 
	Set up Pricing Procedure for new sales areas.
	Bill correction for High volume contracts (1000+ Line items).
	Analyze Billing Inconsistencies and re process contracts.
	Configured new Billing Periods.
	Configuration to enable free services upon Contract Determination and Warranty Determination.
	Configuration to charge items where warranty does not cover Defects.
	Troubleshoot errors related to Service Contract Taxation.
	Trouble shoot errors related to Service Costs Posting.

Client			:	 EOH 
Position		:	 SAP CRM Consultant
Environment		:	Implementation
Duration		:	Jan2014 to Dec 2015
Description
EOH is an IT consulting firm in SA.  This project was initiated to provide SA Govt services to register Customer Emergency request as Service Requests. Based on the type of Emergency the required Personnel & Vehicles, mapped as organizational units are required to be informed about the emergency and the SLA by when the incident has to be attended.

Responsibilities:

	Extended standard search criteria to enable Personnel Manager to search for the incidents in his location. 
	Highlighting high Priority incidents with Icons for result view.
	Once Incident is saved the caller information (Name, Mobile number) is to be grayed out. As per legal requirements the information should not be changeable. 
	Configuration of Role Configuration key for different Personnel.
	Enhanced and created Fields and tables using AET.
	Integration of CRM Activities and Accounts with Third Party applications via OData web services.
	Generated CRUD operations for  Incidents 
	Development in CRM Web UI
	 Populated dependent parameter based on a search parameter’s drop down for standard search criteria.
	Hiding views for different user actions.
	Copying data from one view to another view (Data will be copied to another view whenever user clicks on check box).
	Displaying dropdown in result view.
	Replaced Views in same View Area based on condition.
	Maintained Different view configurations for the same view in multiple components.
	Changing transactions statuses based on the user action.
	Maintained and Hided views for different Business Roles. 
	One click actions.
	Created custom components/Views and reused them and integrated in Standard Component.

Client			:	PPC Cement
Position		:	SAP CRM Consultant 
Environment		:	Implementation
Duration		:	Nov 2012 to Dec 2013
 Description:  
PPC Ltd operates in emerging markets, where 70% of the world’s cement is produced. These markets are largely characterized by higher growth in populations, GDP and cement demand. Collectively, they offer new opportunities and deliver higher returns for producers of cement and related products.
Responsibilities:
	Created Action Context Menu for Opportunity Object Id in Opportunity search result to display parties involved in that opportunity. 
	Worked on creating a RFC Enabled Function Module to Create Activity Appointment using standard BAPI.
	Enhanced the standard component (BP_CONT_SEARCH) created custom field (Mobile No) and displayed in result table view.
	Worked on creating a RFC Enabled Function to create Activity Appointment and created follow up Activity Outbound Call for involved partners.
	Created and populating the values of fields like Drop down boxes, Search helps using the GETTER & SETTER methods and BOL programming.
	Implemented a BADI ORDER_SAVE for restricting Activity transaction based on Account and Contact information. 
	Worked on creating a RFC Enabled Function Module to update an Opportunity by   using the standard function module ‘CRM_ORDER_MAINTAIN’.
	Worked on Application Enhancement Tool (AET available in 7.0 version of CRM) added Direction field in Activity Search page in the Web UI screen directly without doing any coding in component work bench. 
	Worked on creating a RFC Enabled Function to create Activity Appointment.

Electronics and Communication Engineering