CUSTOMER & BUSINESS SUPPORT ADMINISTRATOR - SEUR CENTRAL (6 MONTHS)

Lloyd’s Register Location.
Genoa, Italy   What we’re looking for   A Service Delivery Support Administrator to support our field colleagues maintaining accurate records for a fixed term contract of 6 months.
What we offer you   The opportunity to work for an organization that has a strong sense of purpose, is values driven and helps colleagues to develop professionally and personally through our range of people development programs.
Fixed term Role -6months - Full-Time A culture that develops its colleagues and promotes from within and many other additional benefits.
The role   Respond to client and other incoming inquiries and produce quotations with appropriate pricing; gain approval for Quotes.
Set up a ‘Contract’ (Field Service and Repair) or ‘Project’ (Projects) for the agreed scope of work.
Prioritise and process documentation/data/information in accordance with local business requirements and agreed deadlines.
Deal with queries and build relationships with internal/external clients, as appropriate.
Support with commercial and technical documentation Investigation on Credit Notes and post invoicing queries Support Service Delivery from contract signature to delivery PO creation for internal LR supplier or subcontractor Time Entries approval Unassigned costs clearance Cost estimate update (Sales order cost estimate calculator) Be a point of contact for client and Service delivery colleagues and managers Set up of invoicing schedule and/or raise of invoice requests Monitoring & clearance of accrued revenue   What you bring   Degree level or equivalent industry experience Strong customer service orientation Responsiveness and pro-activeness PC Literacy; high affinity for working with professional business systems.
Good numerical skills with attention to detail.
Good command (written and oral) in English using relevant professional terminology.
Previous experience in project management support and/or in maritime environment is considered a plus SAP knowledge is considered an advantage Proficiency in Italian is considered an asset Authorization to work in the respective country is preferred Availability to move for shot business  travels in Italy and abroad   About us   We are a leading international technical professional service provider and a leader in classification, compliance, and consultancy services to the marine and offshore industry, a trusted advisor to our customers helping to design, construct and operate their assets to the highest levels of safety and performance.
We are shaping the industry’s future through the development of novel and innovative technology for the next generation of assets, while continuing to deliver solutions for our customers every day.
Be a part of   Lloyd’s Register is wholly owned by the Lloyd’s Register Foundation, a politically and financially independent global charity that aims to engineer a safer world through promoting safety and education.
For a thriving ocean economy, Lloyd’s Register colleagues and Lloyd’s Register Foundation work together to fund research, foster industry collaboration and develop action-oriented solutions to make the world a safer place.
Want to apply   We hire people with a wide variety of skills, experience, and backgrounds.
This includes people with disability, women, people identifying as LGBTIQIA+, culturally and linguistically diverse people, careers, and other varied groups.
We are committed to making all stages of our recruitment process accessible to all candidates.
Please let us know if you need any assistance or reasonable adjustments throughout your application and we will do everything we possibly can to support you.
If you don't tick every box in these ads, please don't rule yourself out.
We focus on hiring people who share our goal of working together for a safer, sustainable, thriving ocean economy.
We care, we share, we do the right thing   If you have further questions about this role, please contact us at   and we will respond to you as soon as possible.
#LI-SC1 Diversity and Inclusion at Lloyd's Register.
Together we are one Lloyd’s Register, committed to developing an inclusive and safe workplace that embraces and celebrates diversity.
We strive to ensure that all applicants to LR experience equality of opportunity and fair treatment, because we believe it is the right thing to do.
We hope you do too.
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