CUSTOMER HAPPINESS MARKETING INTERN STAGE CURRICULARE
Descrizione dell'offerta di lavoro
We are an innovative and fastgrowing startup that wants to revolutionize the shaving and bodycare industry and that loves to break todays standards.
We are now focusing on expanding the Fler team.
We are inclusive customerdevoted curious and we need the most passionate ambitious and collaborative people to join us on this journey! As a socialfirst brand with a growing digital community were looking for a dynamic Customer Happiness & Marketing Intern who is jazzed about building relationships and fostering an authentic twoway communication with our community.
You will work in a crossfunctional team where you will have the ability to influence our offering based on the insights you get.
You will become an expert on our customers and ambassadors work with every department of the company and report insights to the rest of the team.
Your goal is to make sure we create an outstanding experience! Tasks Analyze and optimize the whole customer journey by collecting insights from customers and our website to improve our products and experience Engage and support our community via email and all social media channels using Gorgias (customer support software) Correspond with and flag issues to the companys order fulfillment and operations team to ensure issues are resolved in a timely manner Assist the marketing team in the research of specific ambassadors and influencers Support with community outreach for marketing campaigns ambassador & PR gifting new product launches etc.
Extract manipulate and visualize data to find and understand patterns and behaviors Prepare and structure reports on customer experience KPIs to share with the other teams Conduct in depth analysis of the market and other players Scouting of new products and new marketing strategies to implement Requirements Bachelors degree or currently pursuing a degree in Economics Communication Marketing or other related fields Ability to work independently and complete assigned tasks within identified time frames Clear and effective communication skills you mean what you say and say what you mean A handson selfstarter who is comfortable with fast turnarounds and tight timelines A proactive and collaborative approach you love working with people and people love working with you Someone who is moved by the idea that you can help the overall business by being the voice of the customer An advocate and ambassador for Flers core values Fluent Italian & English writing and speaking skills note.
English level C1 is required German/Spanish/French knowledge is a plus! Benefits Our philosophy is simple.
we dream big move fast and enhance each others talents.
As a brand we are only as strong as the people who surround us.
You will play an extremely important role in taking this brand to the next level so you should desire to go above and beyond in your work.
You will be joining an incredible company and team at a very early stage where everything you do will have a huge impact.
Our brand answers unmet consumer needs but our company is a place of inclusion and innovation.
we value continuous improvement and learning teamwork and collaboration creative problem solving and open and direct dialogue and feedback.
Important information.
Fulltime curricular internship (tirocinio curricolare) with compensation 612 months Full remote quarterly in person meetings in Milan.
If youre based in Milan you can join our team at our offices based at WAO C30.
Fluent Italian & English required
Dettagli dell'offerta
- Fler
- Tutta l'Italia
- Imprecisato - Imprecisato
- Imprecisato
- 12/04/2024
- 11/07/2024
Il candidato, inoltre, durante le sue attività si confronterà e coordinerà con i settori tecnico e marketing... cosa farai con noi auting è alla ricerca di un risorsa per uno stage da inserire nell’area di gestione clienti... caratteristiche collaborazione stage finalizzato all'assunzione durata stage:......
Requisiti: laurea in marketing o comunicazione o affini... conoscenza di base di cms e piattaforme di mail marketing... mantenere una conoscenza aggiornata delle tendenze di marketing e delle best practice... siamo alla ricerca di un marketing specialist appassionato e dinamico per unirsi al team di......
Description for an important ecommerce customer, we are looking for brilliant resources to be included as customer service employees... job responsibilities respond to customer requests in a professional, precise and timely manner management of calls, e-mails and chats relating to information and complaints......
Altre informazioni sul lavoroe' richiesta esperienza in ambito marketing e comunicazione (esperienza pregressa in un centro media o agenzia di comunicazione) durante la quale si siano applicate le conoscenze tecniche sopra indicate e si siano gestiti più progetti contemporaneamente, in società caratterizzate......
Description for an important ecommerce customer, we are looking for brilliant resources to be included as customer service employees... job responsibilities respond to customer requests in a professional, precise and timely manner management of calls, e-mails and chats relating to information and......
Description welcome to majorel! we are a leading customer experience multinational with over 82,000 professionals in 45 countries all over the globe... are you also #driventogofurther? join us now! for an important ecommerce customer, we are looking for brilliant resources to be included as customer......
Prevediamo 2 settimane di formazione, utilizzando le soluzioni e le piattaforme di collaboration microsoft, che permetteranno di approfondire i principali processi aziendali e la conoscenza di microsoft dynamics 365 customer service... per l’aicademy dynamics 365 customer service ricerchiamo risorse......
Marketing manager: a marketing manager is responsible for creating and implementing marketing strategies to promote the company's products or services, and developing and managing marketing campaigns across various channels... me/en/marketing-manager altre informazioni sul lavoro https://canget......
Sea marketing srls ricerca personale neodiplomato e neolaureato da inserire nel suo team... la persona scelta ricoprirà il ruolo di addetto/a ala vendita e alla promozione in stand all'interno di negozi ,centri commerciali, supermercati su torino e provincia sea marketing srls ha bisogno di nuove figure......
Description: for an important partner in the cosmetics industry, l’oréal group, we are looking for brilliant resources to be included as customer service employees... main activities: respond to customer requests in a professional, precise and timely manner management of calls, e-mails and chats relating......